Key Responsibilities:
1. Sales Support and Coordination

• Assist Sales Team: Support the sales team by managing sales schedules, processing orders, and tracking sales leads.
• Prepare Quotes: Create and issue quotes and proposals for customers based on the information provided by the sales team and technical specifications.
• Order Processing: Manage the order processing system from receipt to delivery, ensuring accuracy and timeliness.

2. Customer Relationship Management

• Customer Interaction: Handle customer inquiries, provide information about products and services, and address any issues or concerns.
• Follow-Up: Follow up with customers on pending orders, quotations, and other requests to ensure customer satisfaction and timely resolution.

3. Administrative Duties

• Documentation: Maintain accurate records of sales activities, customer interactions, and order details in the company’s CRM or ERP system.
• Reporting: Generate sales reports and performance metrics for review by the sales team and management.
• Meeting Coordination: Schedule and organize sales meetings, including preparing agendas and materials.

4. Sales Process Management

• Track Sales Leads: Monitor and track sales leads and opportunities, ensuring they are followed up on promptly.
• Manage Documentation: Prepare and manage sales contracts, agreements, and other related documentation.
• Support Sales Campaigns: Assist in the planning and execution of sales campaigns and promotional activities.

5. Communication and Collaboration

• Liaise with Departments: Coordinate with other departments (e.g., production, logistics, finance) to ensure smooth order fulfillment and address any cross-functional issues.
• Internal Communication: Facilitate communication between the sales team and management, ensuring that all relevant information is shared effectively.

6. Customer Feedback and Improvement

• Collect Feedback: Gather customer feedback on products and services to identify areas for improvement.
• Implement Improvements: Work with the sales team and management to implement changes based on customer feedback and market trends.

7. Inventory and Logistics

• Track Inventory: Monitor inventory levels and coordinate with the inventory team to ensure product availability.
• Logistics Coordination: Collaborate with logistics teams to ensure timely delivery of products to customers.

8. Market and Product Knowledge

• Product Information: Maintain a thorough understanding of the company’s products, services, and industry trends.
• Market Trends: Stay informed about market trends and competitive activities to provide relevant insights to the sales team.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Marketing, Mechanical Engineering, or a related field (preferred).
• Experience: Proven experience in a sales support or administrative role, preferably in a mechanical or industrial company.

Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, Power Point) and CRM or ERP software.
• Attention to detail and accuracy in data management.
• Ability to work independently and as part of a team.

Additional Information:

• Work Environment: Office-based with occasional site visits or travel as required.
• Hours: Full-time, Monday to Saturday , 9 AM to 5 PM.

Job Type: Full-time
Pay: ₹8,000.00 - ₹15,000.00 per month
Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: In person
Speak with the employer
+91 9871867370