India Job Openings

ABC Mercantile Group India (Pvt) Ltd

Sales excutive

Cannanore

FULL TIME

September 6, 2024

  • Prepare sales plan based on target (Weekly, Monthly)
  • To wish customer, make ensure provided welcome drink.
  • Collect customer details as per KYC, Provide Privilege e -Card If required.
  • Listen to customer requirements and budget & assist customer to show all products display.
  • Give awareness about product based on brand, quality, price and required product.
  • To cross check the measurement details and requirements.
  • • To help customer to choose right product & ensure customer is aware about the features of product.
  • Cross check the selected products After Sales Order.
  • Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.
  • Handover sales order to delivery section and mention the date ,time and payment mode
  • Ensure the proper delivery.
  • After Service -
  • Maintain Relationship With Customer. To give a feedback call regarding product and installation
  • · Customer service –
  • 1. To provide quick response.
  • 2. Handover to concerned dept.
  • 3. Ensure they get proper solution
  • · Service –
  • 1. Provide the Installation Instructions, return policies, guarantee policies, customer care number.
  • · Ensure the closed complaints with the customer whether he / she satisfied (feedback).
  • · Display update against available stock.
  • · Daily display checking and remove out of stock.
  • · Remove discontinued products & broken / damaged items from display.
  • · Ensure the neatness and cleanliness
  • Ensure the price tag and product description on displayed materials
  • · Follow up Enquiry Customers daily & weekly
  • Participate In Training Program.
  • • Maintain training diary, must participate all training class
  • Catalogues
  • Keep Catalogues and update properly.
  • · Enquiry of order requirements.
  • · Short supply of products.
  • · Customer complaints.
  • · Daily Sales reports
  • · Maintain high customer satisfaction pre & post sales
  • · Provide 100% swift service availability to meet customer needs on incase of urgency.
  • Establish inside and outside organization core values as below;
  • Relationship for Life
  • Customer Service and Satisfaction
  • Futuristic & Innovative
  • Teamwork for excellence
  • Responsible & Result Oriented
  • Win-Win Cooperation
Job Type: Full-time
Experience:
  • total work: 1 year (Preferred)
Work Location: In person
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ABC Mercantile Group India (Pvt) Ltd

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