India Job Openings

Wipro Limited

Senior Group Lead

Hyderābād

September 4, 2024

Hyderabad, India
DOP
3106076

Job Description

Minimum 5-7 yrs of work experience with 3 years of experience in Map Operations

Roles & Responsibilities:

Management of daily activities of a team size of 90-100 analysts
Capacity Planining, SLA Managment, Client Relationship
Experience in Data Analyst experience
Ensures achievement of all system, team and individual Customer Service goals and standards
Manages Key performance indicators
Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities
Responsible for administrative aspects including reporting
Superior communication (oral, written), presentation, and interpersonal skills
Demonstrated ability to develop and implement process enhancements including technology and performance
Ability to plan, prioritize, organize and communicate with client
Proficiency in Work-force management applications, Quality tools and technologies,
Experienced in goal-setting (defining and prioritizing specific, driving objectives)

Managing escalations

Qualifications:

Graduates with industry experience

Geographic Information Systems(Maps)

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

New Job Alerts

Deloitte

GPSC CSS Subcontracts Senior Administrator

Indianapolis

FULL TIME

September 21, 2024

View Job Description

BCFORWARD TECHNOLOGIES PRIVATE LIMITED

Salesforce Developer

Indianapolis

FULL TIME & CONTRACT

September 21, 2024

View Job Description

Lilly

Associate -Project Management Divestiture Task Force

Indianapolis

FULL TIME

September 20, 2024

View Job Description

BCFORWARD INDIA TECHNOLOGIES PRIVATE LIMITED

Customer Care Agent

Indianapolis

FULL TIME & CONTRACT

September 20, 2024

View Job Description

Lilly

AI Architect/Systems Engineer - Clinical Tech Transformation

Indianapolis

FULL TIME

September 20, 2024

View Job Description

Looking for similar job?

Marriott International, Inc

Senior Associate Reservations

Chennai

FULL TIME

August 31, 2024

View Job Description

Wipro Limited

Associate/Officer/Senior Officer

Pune

August 31, 2024

View Job Description

Novartis

Senior Safety Case Expert

Hyderābād

FULL TIME

August 31, 2024

View Job Description

AIETS COM PVT LTD

Senior Production Executive

FULL TIME

August 31, 2024

View Job Description

PUSHPSONS FIBROL Pvt.Ltd

Senior Technical Support Executive

FULL TIME

August 31, 2024

View Job Description

Digimonks Private Limited

Senior Sales Executive PAN INDIA

Global Director - Identity and Access Management Lead

AI Architect/Systems Engineer - Clinical Tech Transformation

Indianapolis

FULL TIME

September 20, 2024

View Job Description