India Job Openings
Indiana University
Transfer Articulation Coordinator (Student Services Coord)
Indianapolis
FULL TIME
September 18, 2024
Department
Department Information
The Division is looking for individuals who value and embrace innovation, change and entrepreneurial mindsets and approaches in advancing the mission of IU Indianapolis.
Job Summary
- Provides support for transfer credit related business processes.
- Consults with stakeholders at IU Indianapolis. Individual analyzes business processes and data integrity and develops proposed solutions.
- Prepares documentation in compliance with federal, state and university policies.
- Evaluates current tools and processes for streamlining the entering of transfer credit and the creation of articulation rules in the SIS.
- Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
- Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
- Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains student records and databases.
- Provides directions, support, and information to student organization representatives and other visitors to the department.
- Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
- Assists with ordering or creation of promotional materials for student organizations or departmental needs.
- Takes on tasks of increasing complexity, such as performing benchmarking research of student services initiatives at other higher education institutions or designing routine surveys to gauge student satisfaction and program effectiveness.
- May provide guidance to other Student Services Coordinators.
Qualifications
Required
- High school diploma or equivalent (such as HSED or GED)
Required
- 4 years in a office environment, higher education, or related field
Required
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrated time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Highly thorough and dependable
- Possesses a high degree of initiative
- Ability to build strong customer relationships
- Maintains a high degree of professionalism
- Demonstrated ability to maintain confidential information
- Effective interpersonal skills
- Demonstrated customer service skills
- Commitment to working with people of diverse backgrounds and demonstrated cultural competency
Working Conditions / Demands
Work Location
Indianapolis, Indiana
Advertised Salary
Benefits Overview
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)
Job Classification
FLSA: Nonexempt
Job Function: Student Services
Job Family: Student Services Generalist
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