WIZ.AI's suite of generative AI-powered omnichannel customer engagement solutions is trusted by 260+ global clients to enhance customer experience, improve customer outreach, foster human-AI collaboration, increase business results, and attain higher cost savings. WIZ.AI's solutions automate ten million interactions every hour, helping businesses connect with their customers at the right time with the_ right message through the right channel_. Through its distinct product suite, WIZ.AI offers global reach while facilitating local expertise to its clients.
Key Responsibilities:
1.Script & CRM Development

• Perform minor development tasks on script and CRM logic flow.
• Configure software, cross-test, and train.
• Collect intents and clean up data.

2.Call Monitoring & Issue Fixing

• Set up and track internal call tasks.
• Conduct and monitor calls, ensuring quality and logic.
• Fix issues found during call logging.
• Ensure outbound call tasks run smoothly.

3.NLU Corpus Development

• Collect user responses for project scenarios.

4.ASR Corpus Development

• Gather various pronunciations and speaking styles.

5.Data Annotation

• Annotate data accurately.

6.Sound Editing

• Edit, splice, and upload sound files.

7.Other Tasks

• Perform additional operational tasks as needed.

Requirements:

• Final year students & fresh graduates are very welcome to apply!
• Excellent in English and good communication in Mandarin is a must.
• Passing our logic test is a must.
• Detail oriented, fast leaner, and flexible.
• Willing to work from office in South Jakarta.

Job Type: Internship
Contract length: 6 months
Application Deadline: 09/07/2024