Indonesia Job Openings
PT Swakarya Insan Mandiri (Head Office)
Desk Collection Analyst
Bekasi
FULL TIME
October 21, 2024
- Monitor and analyze contact center (mainly desk collection service) performance metrics & client satisfaction.
- Identify trends, areas of improvement, and opportunities for optimizing contact center (mainly desk collection service) operations.
- Develop reports and presentations to provide insights and recommendations to management.
- Collaborate with the operations team to implement strategies that improve service quality and efficiency.
- Ensure adherence to service level agreements (SLAs) and performance targets through continuous monitoring.
- Candidate must possess at least bachelor's degree in any field.
- At least 1-2 years of working experience as Telecollection Supervisor (preferably from outsourcing / contact center industry).
- Strong analytical skills with the ability to interpret data and generate actionable insights..
- Proficiency skill of Ms.Excel / Google Spreadsheet is a must.
- Candidates within Bekasi domicile are preferable.
New Job Alerts
Shopee
Business Development (SMB) - ShopeeFood (Batam)
Jakarta
November 26, 2024
View Job DescriptionPT Entrust Digital
Solution Analyst
Jakarta
FULL TIME & CONTRACT
November 26, 2024
View Job Description
MUFG Bank, Ltd., Jakarta Branch
Associate, Market Investment & Banking Department (Money Market & ALM)
Jakarta
FULL TIME
November 26, 2024
View Job DescriptionLooking for similar job?
PT. Mitracomm Ekasarana
Desk Call - Yogyakarta
Yogyakarta
CONTRACT
October 13, 2024
View Job Description
See What’s New: PT Swakarya Insan Mandiri (Head Office) Job Opportunities
PT SWAKARYA INSAN MANDIRI (HEAD OFFICE)
General Affair Staff
Jakarta
FULL TIME
November 17, 2024
View Job DescriptionPT Swakarya Insan Mandiri (Head Office)
Account Executive
Bekasi
FULL TIME
November 15, 2024
View Job DescriptionPT SWAKARYA INSAN MANDIRI (HEAD OFFICE)
Business Development
Bekasi
FULL TIME
November 15, 2024
View Job DescriptionPT SWAKARYA INSAN MANDIRI (HEAD OFFICE)
Business Development
Bekasi
FULL TIME
November 8, 2024
View Job DescriptionPT SWAKARYA INSAN MANDIRI (HEAD OFFICE)
Ticketing Officer (Project Base)
Jakarta
FULL TIME
November 8, 2024
View Job DescriptionNew Job Alerts
Shopee
Business Development (SMB) - ShopeeFood (Batam)
Jakarta
November 26, 2024
View Job DescriptionPT Entrust Digital
Solution Analyst
Jakarta
FULL TIME & CONTRACT
November 26, 2024
View Job Description
MUFG Bank, Ltd., Jakarta Branch
Associate, Market Investment & Banking Department (Money Market & ALM)
Jakarta
FULL TIME
November 26, 2024
View Job Description