Indonesia Job Openings

Teleperformance

English Customer Service - Jakarta

Jakarta

FULL TIME & CONTRACT

September 20, 2024

Qualifications:
  • Indonesian, not for Expat
  • Minimum education Diploma (D3) any major (Completed studies, not currently in the process of studying)
  • Minimum GPA 2.75
  • Excellent written and verbal communication skills in English
  • Minimum EFSET Score C1 (will be tested on recruitment process)
  • Fresh graduate are welcome
  • Flexible for SHIFTING schedule and changes along with in
  • Strong problem-solving skills and demonstrated multi-task capabilities.
  • Fast learner and independent to work.
  • Willing to placement in Jakarta
Responsibilities:
  • Provide timely support to customers through available communication channels
  • Identify and escalate priority issues through proper channels.
  • Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
  • Meet all key performance indicators set by the company and client.
  • Work with other team members in identifying better ways in providing better customer support.
Job Types: Full-time, Contract
Application Deadline: 10/21/2024
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