Indonesia Job Openings

Accenture

Experience Transformation Consultant

Jakarta

FULL TIME

October 15, 2024

As an Experience Transformation Consultant you will be responsible for leading and managing day to day interactions with key e-commerce platforms and brands in managing relationship, ensuring strategic alignment and optimization to ensure applicable sales plans and/or growth targets are met.

You are expected to work with (among others) the client’s ecommerce channel sales team, brand/marketing teams as well as relevant team members from Accenture’s project team/SMEs to develop periodic platform sales plans and execute the same with help from the client channel teams and the platform account managers.

Expertise in E-Commerce growth (sales, marketing & campaign management) is required, along with proficiency in E-commerce Operations. Business Transformation, Customer Insights, and Merchandising Marketing are recommended skills with advanced proficiency.

Responsibilities:

Deploy & manage the client’s online portfolio (sales, marketing & campaign) and effective advertising strategies on an ongoing basis
Creating, monitoring, and optimizing advertising campaigns across digital platforms
Communicating with clients to understand campaign and advertising needs and expectations
Preparing campaign results reports and recommending actions
Perform competitive benchmarking and identify best in class interventions that can be replicated for the client to drive sales growth
Establish KPIs for measuring the performance of the promotions plans, and work with the analytics team to review periodic reports and take appropriate corrective actions
Implementation of product and promotional content from the clients’ asset libraries
Work closely with campaign strategy, content management and customer service teams to integrate findings into future actions and ways of working

Required:

At a minimum, a bachelors degree
Minimum 2+ yrs of experience, preferably in digital commerce, marketing & campaign or offline sales & marketing
Working knowledge of ecommerce platforms (e.g. Tokopedia, Shopee, Lazada, Tik Tok etc.) and their operations
Background in managing client relationship, promotions or similar trade/marketing activities for consumer facing firms (offline or online) and/or experience on projects with similar roles
Experience in managing Media ads (Marketplace Platform Ads, Facebook, Google etc.)
Exceptionally strong with numbers and data
Creativity and ability to work in a dynamic environment

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