Roles and Responsibilities of Inside Sales Team Manager

• 
  Sales Strategy and Execution

• Sales Campaigns: Design and implement effective ad sales campaigns and promotional activities.
• Ads Strategy and Intelligence: Work with cross functional team to develop and manage automated / AI infused strategies to optimize revenue.
  Governance on Listings, Ads Campaign Creation, and Optimization
• Governance: Establish and enforce guidelines and standards for ad listings and campaign management to ensure consistency, quality, and compliance.
• Campaign Creation: Oversee the development of ad campaigns, ensuring alignment with client objectives and market needs.
• Optimization: Monitor and optimize ad campaign performance using data-driven insights, making adjustments to improve effectiveness and ROI.

• Team Leadership and Management

• Recruitment and Training: Overlook the benchmark and Qualification metrics of Hire, train, and develop a high-performing ad sales team.
• Performance Management: Set clear performance goals, conduct regular performance reviews, and provide coaching and feedback to team members.
• Motivation and Morale: Foster a positive and motivating work environment using objective led initiatives such as Team contest, Buddy Program to keep the team engaged and productive and identify future leads.

• Strategic Planning

• Revenue Growth: Develop and execute strategies to drive ad sales revenue as a factor of GMV growth and meet or exceed targets.
• Market Analysis: Working with Strategy / Market Ops Team to analyze market trends, competitive landscape, and customer needs to inform advertising strategies.
• Client Segmentation: Identify and target key client segments to maximize ad sales opportunities.

• Stakeholder Management

• Relationship Building: Develop and maintain strong relationships with key stakeholders including clients, internal teams, and external partners.
• Communication: Facilitate clear and effective communication between stakeholders to ensure alignment on objectives and expectations.
• Issue Resolution: Address stakeholder concerns and feedback promptly, ensuring their needs and expectations are met.
• Collaboration: Work collaboratively with stakeholders to drive mutually beneficial outcomes and enhance overall business performance.

Job Qualifications:

• At least 6 years of experience in Inside Sales / Telesales /Telemarketing
• Experience in BPO services or Ecommerce platform is a plus.
• Strong organizational, leadership & analytical skills
• Able to communicate effectively with all levels of employees and management
• Strong leadership and team management skills, with the ability to inspire, motivate, and develop a high-performing team.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and collaborate effectively with clients and internal stakeholders.
• Strategic thinker with a results-driven mindset, capable of developing and executing effective strategies to achieve business objectives.
• Analytical mindset with data analysis and interpretation proficiency to drive insights and decision-making.
• Proven ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.

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