Indonesia Job Openings
Shopee
Operations Learning & Development - Warehouse
Jakarta
October 15, 2024
- Design, develop, and update training materials for various warehouse operational functions, including standard procedures, safety protocols, equipment usage, and others processes.
- Create clear and easy-to-follow training documentation, such as guides, manuals, Standard Operating Procedures (SOPs), and checklists.
- Produce training materials in video format, including scripting, filming, and editing, to facilitate more interactive learning.
- Conduct hands-on training sessions for warehouse employees, including onboarding for new hires and refresher courses for existing staff.
- Train employees on using Warehouse Management Systems (WMS), technological tools, and relevant hardware.
- Assess the effectiveness of training through participant evaluations, tests, and feedback.
- Evaluate employee performance post-training to ensure the application of acquired knowledge.
- Recap the evaluation training report, the data will be used for filtering the training participant
- Work closely with warehouse managers and operational teams to identify specific training needs.
- Collaborate with the HR team to align training programs with employee development goals and organizational needs.
- Monitor technological advancements and new operational methods to ensure training materials remain relevant and up-to-date.
- Regularly revise training materials based on feedback, policy changes, or technological updates.
- Bachelor’s degree in Management, Logistics, Education, or a related field
- At least 1 year of experience in a warehouse or logistics environment, with a minimum of 1 years in a training or employee development role
- Experience in designing and developing training materials, including both documentation and video formats
- Proficiency in using video editing software and other digital content creation tools
- Strong presentation skills and the ability to convey information clearly and effectively to a diverse audience
- Analytical skills to identify areas needing improvement and develop appropriate training solutions
- Excellent verbal and written communication skills to interact with employees at various levels and departments
- Ability to quickly adapt to changes in operations and evolving training needs
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