Indonesia Job Openings
CIMB Group
Preferred Relationship Manager 2 - (BsM1) - KC - TSK
FULL TIME
November 19, 2024
- Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik. Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar
Operational Responsibilities :
Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.
Service Responsibilities :
- Memastikan pelaksanaan pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
- Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru
- Memastikan seluruh keluhan/ complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.
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