To be assigned at Dua Sisi Kitchen & Bar and Amnaya Resort Kuta
Responsibilities:

• Coordinate daily for the Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Possessing the ability to achieve revenue targets and excellent score reviews on every platform we use.
• Respond efficiently and accurately to customer complaints.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Regularly review product quality and suggest ways to improve it.
• Appraise staff performance and provide feedback to improve productivity.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.

Qualifications:

• Minimum 2 years of experiences for the similar position.
• Extensive food and beverage (F&B) knowledge
• Strong leadership, motivational and people skills.
• Acute financial management skills.
• Excellent customer service, interpersonal and communication skills.
• Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook.

Job Type: Full-time
Application Deadline: 10/23/2024