Indonesia Job Openings

TikTok

Shop|Tokopedia - Ecommerce Seller Risk Product Manager

Jakarta

October 8, 2024

Responsibilities
Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Creation is the core of Tik Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik Tok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Tik Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The Risk Control & Security team is responsible for ensuring our marketplace is safe and trustworthy for both buyers and sellers. As a Senior Risk Product Manager, you will be a part of a team that is responsible for designing, building, and commissioning products that support the business to prevent fraudulent behaviours on the platform including transactions, after-sales, and profiling.

  • Perform research and analysis on the latest advanced fraud prevention methods to remediate fraud and abuse behaviours on the platform
  • Identify risks from requirements of new products/features by performing an in-depth risk analysis
  • Design, strategise, and apply solutions to protect the platform from fraud and abuse, such as buyer-seller collusion, scams and other malicious behaviours
  • Build and apply cutting edge solutions with the technology and analytics team to improve risk detection and reduce losses borne by the platform
  • Develop and oversee frameworks for tracking and monitoring risk control metrics in each critical funnel
  • Work with cross-functional teams on driving critical projects to address risk and fraud problems on the platform
Qualifications
Minimum Qualifications
  • Bachelor's Degree or above with a background in Computer Science, Information Systems, Business & Economics, Mathematics, Criminology, or other related fields
  • 2+ years of product manager experience and/or data analytics preferably in the e-Commerce industry
Preferred Qualifications
  • Basic understanding of fraudulent behaviours in e-commerce
  • Proficiency in SQL is required; Fundamental understanding of statistics or algorithms is a plus
  • Structured, data-driven, analytical thinking, innovative
  • Able to be individual and/or team contributor
  • Strong interpersonal skills with the ability to build relationships and effectively liaise with people at all levels
Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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