• Keep selling floor and merchandise neat, organized and stocked
• Assists in cleaning up the store and stockroom during closing shifts
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork
• Checks items received against shipping invoice to ensure the shipment is accurate
• Replenishes stock on the sales floor as needed
• Packs up defective items or overstock and arranges for the return shipment
• Observes proper safety procedures in the stockroom, particularly when lifting and moving heavy items
• Reports issues or problems to stock manager or store manager
• Participate in inventories
• Assists managers and associates in preventing theft and maintaining proper inventory.
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Attends store meetings
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

• Provide the highest level of customer service
• Answers customer and sales associate questions about available items in stock
• Retrieves items from stockroom at customer request.
• Places special orders for customers when necessary
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

• Experience of retail and luxury
• Able to work as a team member
• Excellent personal organizational skills with attention of detail and accuracy
• Possesses physical strength necessary to unload, lift, and carry heavy boxes
• Is familiar with inventory software
• Demonstrates ability to read and interpret invoices and packing slips
• Exhibits familiarity with proper safety procedures in the stockroom
• Able to work under pressure and to thrive in a fast-paced, challenging environment
• Able to work on different tasks easily – Multi-tasking