PT. Guardia Teknologi Indonesia (Jubelio)

System Implementer

Jakarta

CONTRACT

November 2, 2024

  • Responsible for training and onboarding sellers and partners to the Jubelio platform and ensuring that the process is smooth and successful
- Maintain relationships with customers and help customers solve technical and non- technical problems
  • Raise and resolve technical issues and ensure that resolve times in the onboarding process remain at their best
  • Perform daily follow-up to customers regarding the onboarding process, and provide the necessary support during and after the onboarding process
  • Organize customer schedules for training
  • Determine and evaluate the effectiveness of the entire training and onboarding process and suggest improvements to the process

  • Min Education Bachelor/Diploma or equal
- Minimum 1 - 2 years experience as Implementer, Trainer, Customer Onboarding, or related position, previous experience from e-commerce or Saa S company is a huge advantage
  • Good proficiency in operating Ms. Office (Ms, Word, MS. Excel).
  • Outstanding verbal and written communication skills
  • Strong customer focus and ability to manage customer expectations.
  • Ability to blend creativity, problem solving, and technical skills to sustain successful customer relationships.
  • Excellent teamwork and time management skills.
"Pihak Hired Today.com dan Perusahaan tidak akan meminta biaya dalam bentuk apapun pada saat melakukan proses recruitment. Mohon segera melaporkan kepada kami, apabila Anda jika pada saat diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."
"Hired Today.com and the Company will not ask for any form of payment during the recruitment process. Please report to us immediately, if you are invited for an interview and asked to make a payment with a sum of money."
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