SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!
Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers’ customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it’s our people that make the connections happen.
WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
THE ROLE: This role is onsite in Clondalkin (D22) (5 days per week)
Job Summary: A great opportunity is now available for a talented and dedicated Systems Engineer to join the Apple Practice at Presidio. Working with an experienced team of Apple engineers you’ll use your experience with mac OS, i OS, i Pad OS and other IT systems to deliver world class solutions to Presidio’s enterprise customers.
As an Apple Technical Consultant, you will engage directly with one of Presidio’s prestigious customers and work with the Apple Practice engineers to manage all aspects of their mobile platforms.
Travel Requirements:
This position is fully onsite with one of Presidio’s major customers based in Clondalkin, with occasional travel to other locations within Ireland.
Job Responsibilities:

• Managing all customers mobile devices, including fault finding and repair/replacement as required
• Liaising with internal IT staff to ensure a high level of service for end users based around Ireland and the UK.
• Utilising MDM soultions to ensure devices are secure and compliant while maintaining end user experiences
• Lifecycle management of mobile devices

Required Skills:

• Solid knowledge of i Pad OS and i OS
• Solid networking/server knowledge
• Experience using Intune for mobile device management
• Experience of managing Apple on a large scale in the enterprise environment
• Experience with Connect Wise or other enterprise service management and ticketing systems

Additional Desired Skills:

• Knowledge of Android mobile device platform
• Excellent communication skills and able to work effectively within a team of other engineers
• Ability to also see the ‘bigger picture’ for a relationship with a client, and not just the specific task in hand
• Able to work under pressure with proven time management
• Attention to detail with documentation and representing your employer to the highest standard

Education and Experience:

• Bachelor’s degree or minimum 1 year relevant industry experience

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ABOUT PRESIDIO
Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DE&I change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients’ IT teams, providing deep expertise and letting them focus on their core business. Within Presidio’s 40+ US offices and offices in Ireland, London, Singapore, and India.

For more information visit: www.presidio.com
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RECRUITMENT AGENCIES PLEASE NOTE:
Agencies/3rd Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3rd Party will be considered a gift and property of Presidio, unless the Agency/3rd Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3rd Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.
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