Job Summary

• To support the line manager to ensure the section or department work programme is implemented to deliver on the Council’s Corporate and Operational Plans.
• To communicate and liaise effectively with customers, employees, supervisors and line managers in other sections in relation to operational matters relevant to their section or area of work.
• To provide administrative support and reporting of progress, based on a thorough knowledge and understanding of the workings of the section, as appropriate.
• To develop and maintain effective working relationships (internally & externally).
• Responsibility for preparation of reports, correspondence and other documents as necessary.
• To ensure high levels of customer service, responding to queries and requests for information in a professional, courteous and timely manner.
• Where appropriate, support, implement, manage and communicate all change management initiatives within the relevant area of responsibility.
• To provide assistance and support in the delivery of projects as required.
• To supervise employees within their team or programmes of work within their area of responsibility, providing support to team members or colleagues as required.
• To organise and facilitate internal and external meetings and participate and engage in discussions as appropriate.
• To comply with Health and Safety legislative requirements, policies and procedures and safe systems of work.
• To deputise for the line manager or equivalent as required.
• To undertake any other duties of a similar level and responsibility as may be required from time to time.