Ireland Job Openings

Killary Adventure Company

Bookings & Sales Coordinator

Leenaun

FULL TIME

October 18, 2024

THE ROLE
We are seeking a Bookings Office Assistant to join our busy bookings office. You'll play a crucial role in ensuring our customers receive the best experience through the booking process and beyond. This is an interesting and varied role, working with a friendly team in a truly stunning location in Connemara.
The ideal candidate is an organised individual with great people skills, adept at multitasking, prioritising tasks, and managing time effectively. Punctuality and reliability are vital, as you will be the first point of contact for our customers
RESPONSIBILITIES
Booking management

Administration: Monitor and manage all bookings via phone, email, and online booking system.
Processing: Handle all bookings and inquiries professionally, sending booking confirmation details to customers.
Communication: Answer phones, address queries, pass them to relevant departments, and take clear and concise messages.
System Management: Manage and update online bookings via the Booking Layer system, ensuring accurate daily updates on capacity and availability.
Financials: Monitor and process deposits, payments, and invoices.
Customer Service: Answer customer queries and resolve any issues with bookings or reservations.
Liaison: Coordinate with other departments to keep bookings up-to-date and inform the reception and activity office of any changes.

Sales

Promotion: Promote and sell our activities and packages, highlighting their unique features.
Conversion: Convert inquiries into bookings by engaging with customers and offering tailored recommendations.
Follow-Up: Proactively follow up with potential customers to secure bookings and answer any questions.
Cross-Selling: Suggest additional services and packages to enhance the customer’s experience

SKILLS & EXPERIENCE
The ideal candidate will have the following skills, knowledge and experience:

Required

Customer Service: Excellent customer service skills for a customer-facing role.
Communication: Fluent English with excellent written and verbal communication skills.
Reliability: Punctual and reliable.
Telephone Manner: Excellent telephone etiquette.
Attention to Detail: High degree of accuracy and attention to detail.
Teamwork: Strong team working skills.
Technical Proficiency: Proficiency in Microsoft Office suite and email communication.
Independence: Ability to follow directions and work with minimal supervision.

Desirable
2 years’ administration experience working in a busy office.

Job Type: Full time
Schedule:

Monday to Friday
Weekend availability during Summer Season

Work Location: In person at our base in Leenane Co. Galway.

ABOUT US
Nestled on the stunning Killary Fjord in Co. Galway, Killary Adventure Company is a family-owned adventure experience business passionate about the great outdoors. Our vibrant company spans four main brands: Killary Adventure Centre, Gaelforce Events, Connemara Adventure Tours, and The Killary Lodge. As a proud B-Corp, we are committed to sustainability and positive social impact. Our mission is to provide unforgettable adventure experiences in one of Ireland's most breathtaking locations. We offer a wide range of outdoor activities and events that cater to adventurers of all ages and skill levels. Whether it's high-energy water sports, scenic tours, or immersive outdoor events, Killary Adventure Company is dedicated to delivering exceptional and memorable experiences for our customers. Join our team and become part of a company that values innovation, teamwork, and the natural beauty of Connemara.

New Job Alerts

Little Explorers Childcare

Childcare Practitioner Newtown - Full Time 35-40hrs

Newtown Mount Kennedy

FULL TIME

November 20, 2024

View Job Description

Sculpted By Aimee

Retail Makeup Artist - Boots Liffey Valley - Christmas Seasonal Contract

Dublin

PART TIME

November 20, 2024

View Job Description

Orbis Workshop Limited

Solid Surface Fabricator / Bench Joiner

Bagenalstown

FULL TIME

November 20, 2024

View Job Description

The Perfume Shop

Store Manager

FULL TIME

November 20, 2024

View Job Description

Hilton Dublin Charlemont

Director of Sales & Marketing

FULL TIME

November 20, 2024

View Job Description

Fitzgeralds Accountants Limited

Qualified Practice Accountant / Senior Auditor

Maynooth

FULL TIME & PART TIME

November 20, 2024

View Job Description

Muiriosa Foundation

Residential Leader Permanent Part-Time Contract Laois Region

FULL TIME & PART TIME

November 20, 2024

View Job Description

Hays Recruitment

Group Financial Controller

FULL TIME

November 20, 2024

View Job Description

Rangam Infotech Pvt Ltd

DevOps Cloud Engineer

Limerick

FULL TIME

November 20, 2024

View Job Description

Peter Mark

Stylist

Dundrum

FULL TIME & PART TIME

November 20, 2024

View Job Description

Looking for similar job?

Viva.com

Field Sales Executive

Galway

FULL TIME

October 7, 2024

View Job Description

FULL TIME

November 20, 2024

View Job Description

Fitzgeralds Accountants Limited

Qualified Practice Accountant / Senior Auditor

Maynooth

FULL TIME & PART TIME

November 20, 2024

View Job Description

Muiriosa Foundation

Residential Leader Permanent Part-Time Contract Laois Region

FULL TIME & PART TIME

November 20, 2024

View Job Description

Hays Recruitment

Group Financial Controller

FULL TIME

November 20, 2024

View Job Description

Rangam Infotech Pvt Ltd

DevOps Cloud Engineer

Limerick

FULL TIME

November 20, 2024

View Job Description

Peter Mark

Stylist

Dundrum

FULL TIME & PART TIME

November 20, 2024

View Job Description