Ireland Job Openings

Aviva

Business Analyst - Billings and Collections

Dublin

September 11, 2024

Business Analyst - Billings and Collections

2 Year Fixed Term Contract

Location: Dublin 18, Cherrywood, hybrid working

Aviva Ireland General Insurance are looking for a talented and experienced individual to join the project team for one the company’s key strategic initiatives. You must have experience as a Business Analyst working in the Insurance and/or Finance industry, for a minimum of three years. The role is based in Cherrywood, Dublin office with hybrid working available.

Please be advised that you must have valid Irish, EU or UK work rights to be considered for the position.

A bit about the job:

You’ll be performing a Business Analyst role within a large project team, delivering multiple initiatives from ideation to deployment. The project is focussed on delivering a new accounts, billings and collections system as part of a larger core system transformation project. The successful candidate will need to work closely with a third-party software house to translate IT specifications for Aviva stakeholders. Whilst knowledge of IT language and systems is required, being able to liaise with business stakeholders to draw out business requirements is an important skill for the successful candidate to have. You will be working as part of BA team focussed on business requirement gathering across the following areas

Documenting existing billings and collections requirements and processes in Aviva’s existing credit control systems.
Working with third party software house SME’s and Aviva Finance team SME’s to translate existing requirements and processes to new billings and collections system.
Documenting migrations requirements from legacy to new finance system

Your accountabilities will be:

Definition of requirements/user stories with required stakeholder sign offs
Work closely with third party IT partner to translate business requirements to IT technical specifications and ensure accuracy of same
Lead and co-ordinate requirement workshops with business stakeholders including documentation of requirements and securing business sign off
Engaging with key internal business support team e.g. Compliance, DPO, Legal, Risk etc
Support technical requirements for the IT Development and Test teams
Adhere to agreed QA and business deployment plan
Support of testing and clarification of queries
Management of issues and risks

Skills and experience we’re looking for:

experience of delivering change within General Insurance or Financial Services industry
Strong analysis, design & solutioning experience to define business requirements & outcomes
Stakeholder management experience across business, IT, and support functions e.g., Compliance, Finance
Previous experience of working with third party IT vendors.
Excellent communication & interpersonal skills (verbal and written)
A strong decision-making and prioritisation skillset, with ability to operate effectively under pressure in dealing with multiple customers and timelines
Flexibility to work on multiple pieces of work at a time
Demonstrate personal ownership/responsibility for work with thorough follow through to conclusion
Ability to learn and up-skill quickly on customer and finance solutions
Management of projects scope, delivery timeline and plans to deliver digital initiatives
In addition to the above, experience working on accounts, billings and collections systems is advantageous (but not mandatory)

What will you get for this role?

A competitive market leading salary depending on skills, experience, and qualifications
Most of our people are smart working – spending around 60% of their time in our offices and 40% at home (dependent on your role)
Generous pension (employee contribution matching of up to 14% if you contribute 8%)
Annual performance related bonus and pay review
Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days
No weekend or evening shifts (include only if applicable to the role)
Free car parking
Generous Health & dental insurance contributions after six months
Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme
Cycle to Work benefit scheme
Tax Saver Travel Scheme
Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.
Up to 40% discount for some Aviva products plus discounts for Friends and Family
Employee Assistance Programme
Volunteering days
Professional qualification support and transparent career progression plans

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you.

Our smart working combines the benefits of flexibility with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying please contact

tawana.chin@aviva.com

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