Ireland Job Openings
Optis Insurance
Claims Handler
Trim
FULL TIME
September 13, 2024
Job Advert
Company Overview:
Optis Insurances Limited is a leading Irish insurance intermediary and now part of the PIB Group which has ambitious plans to expand further in Ireland, the UK and across Europe. In support of this growth, Optis is currently recruiting for a permanent full-time position in our Claims team. Full training will be provided and the candidate will be supported with Continuous Professional Development.
The Role: Claims Handler
You will manage a portfolio of commercial claims and have exposure to the London/Lloyds markets. As a claims handler you are the first point of contact for our broker partners and insurers in respect of all claim activity. You will provide information and support to our clients whilst delivering quality, accuracy and adhering to all procedures, SLA’s and regulatory requirements.
The role is based at our Trim office and is available on a full-time permanent basis.
Responsibilities:
Essential Criteria:
Desirable Criteria:
Further information
As well as a competitive salary we offer the following benefits -
Why Work For Us?
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
Company Overview:
Optis Insurances Limited is a leading Irish insurance intermediary and now part of the PIB Group which has ambitious plans to expand further in Ireland, the UK and across Europe. In support of this growth, Optis is currently recruiting for a permanent full-time position in our Claims team. Full training will be provided and the candidate will be supported with Continuous Professional Development.
The Role: Claims Handler
You will manage a portfolio of commercial claims and have exposure to the London/Lloyds markets. As a claims handler you are the first point of contact for our broker partners and insurers in respect of all claim activity. You will provide information and support to our clients whilst delivering quality, accuracy and adhering to all procedures, SLA’s and regulatory requirements.
The role is based at our Trim office and is available on a full-time permanent basis.
Responsibilities:
- Build positive relationships with colleagues and external partners
- Build and develop a good technical understanding of the claims process and the cover afforded by various insurance classes.
- To receive new claims advices from our producing brokers and obtain the relevant policy details from the correct placing system to identify the appropriate insurer
- Register new claims on the correct claims system
- Providing acknowledgement and claims reference to producing brokers
- Advising Insurers of new claim through already established procedures
- Maintaining and updating of the Claims System
- Full administration support to Claims Managers, Insurers, TPA’s and Loss Adjusters to ensure a high level of service
- Preparing claims experience documentation at renewal
- Ensure compliance with all legal and regulatory requirements
Essential Criteria:
- Experience of commercial claims handling a distinct advantage.
- Excellent organisational skills and ability to prioritise multiple tasks
- Strong decision making and effective time management skills
- Excellent analytical and numerical skills
- Excellent interpersonal and verbal/written communication skills
- A positive and professional attitude to customer service
- Ability to develop and sustain professional relationships with both internal and external stakeholders.
- Ability to work under pressure and flexibly when necessary
- High attention to detail and accurate record keeping skills.
Desirable Criteria:
- Familiarity with Lloyds ECF and Websure systems (both preferable)
- APA/CIP qualification held or working towards.
- Previous experience in insurance or financial services industry a distinct advantage
Further information
As well as a competitive salary we offer the following benefits -
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Parking at the office
- Enhanced maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
Why Work For Us?
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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