Ireland Job Openings

Kare Plan Ltd

Client Care Coordinator

Dublin

FULL TIME

August 18, 2024

We are seeking an enthusiastic, positive and highly organised person for the role of Client Care Coordinator, based in our Head Office in Raheny, Dublin 5.
The shift is scheduled from 8 am to 4 pm, Monday to Friday (in the office), with the addition of a hybrid shift from 8 am to 12 pm (in the office) /4 pm to 9 pm (from home), approximately twice a week. Additionally, one weekend day (Saturday or Sunday – depending on the schedule) per month, with additional compensation provided.
Minimum Qualifications and Experience:
  • Must have at least 1 year’s experience working as a Scheduler/Coordinator in Homecare.
  • Must have the ability to work under pressure, have the ability to manage their own workload and work as part of a team.
  • Must be a pro-active, enthusiastic and energetic individual with strong communication, relationship-building, problem-solving, organisational and decision-making skills
  • Must have excellent IT skills and excellent organisational and planning skills
Responsibilities of the role include:
  • Completing schedules and hours allocation for Care Team on a weekly basis using our Time management system.
  • Ongoing maintenance of client schedules.
  • Management of scheduling to ensure effective utilisation of staff.
  • Work with the Care Management Team to ensure appropriate carer is allocated to clients.
  • Manage sick leave and ensure cover is provided as required.
  • Participate in weekly team meetings.
  • Establish good working relationships with Care Team, Colleagues and Care Managers.
  • Assist and support the Care Managers.
  • Answer any queries from families or clients regarding their care.
  • Performs other duties as assigned.
Job Types: Full-time, Permanent
Pay: From €30,000.00 per year
Benefits:
  • Bike to work scheme
  • Company pension
  • Employee assistance program
Schedule:
  • Monday to Friday
  • Weekend availability
Ability to commute/relocate:
  • Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (preferred)
Experience:
  • scheduling: 1 year (preferred)
Work authorisation:
  • Ireland (preferred)
Work Location: Hybrid remote in Dublin, CO. Dublin
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