We are seeking an enthusiastic, positive and highly organised person for the role of Client Care Coordinator, based in our Head Office in Raheny, Dublin 5.
The shift is scheduled from 8 am to 4 pm, Monday to Friday (in the office), with the addition of a hybrid shift from 8 am to 12 pm (in the office) /4 pm to 9 pm (from home), approximately twice a week. Additionally, one weekend day (Saturday or Sunday – depending on the schedule) per month, with additional compensation provided.
Minimum Qualifications and Experience:

• Must have at least 1 year’s experience working as a Scheduler/Coordinator in Homecare.
• Must have the ability to work under pressure, have the ability to manage their own workload and work as part of a team.
• Must be a pro-active, enthusiastic and energetic individual with strong communication, relationship-building, problem-solving, organisational and decision-making skills
• Must have excellent IT skills and excellent organisational and planning skills

Responsibilities of the role include:

• Completing schedules and hours allocation for Care Team on a weekly basis using our Time management system.
• Ongoing maintenance of client schedules.
• Management of scheduling to ensure effective utilisation of staff.
• Work with the Care Management Team to ensure appropriate carer is allocated to clients.
• Manage sick leave and ensure cover is provided as required.
• Participate in weekly team meetings.
• Establish good working relationships with Care Team, Colleagues and Care Managers.
• Assist and support the Care Managers.
• Answer any queries from families or clients regarding their care.
• Performs other duties as assigned.

Job Types: Full-time, Permanent
Pay: From €30,000.00 per year
Benefits:

• Bike to work scheme
• Company pension
• Employee assistance program

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (preferred)

Experience:

• scheduling: 1 year (preferred)

Work authorisation:

• Ireland (preferred)

Work Location: Hybrid remote in Dublin, CO. Dublin