Ireland Job Openings

Citi

Client Service Rep (Hybrid)

Dublin

FULL TIME

October 9, 2024

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications and problem solving.
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

Team / Role Overview
This is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions.

What you will do:

  • Identify and implement process improves of the securities and derivatives settlement process using data analysis tools and methodologies
  • Complete operational tasks focused on administering defined procedures, analyses and report preparation
  • Analyze data and make recommendations for the launch of new products and services or upgraded platforms
  • Minimize risk to the bank by monitoring errors and suggesting solutions that reduce errors, and ensure adherence to audit and control policies
  • Identify policy gaps and propose efforts to streamline the securities and derivatives settlement processes
  • Monitor, analyze and evaluate processes and data to ensure the accuracy and quality of completed settlement tasks
  • Maintain an in-depth understanding of how the team collaborates with other areas in accomplishing assigned tasks.

What we'll need from you:
  • Relevant experience
  • Fundamental knowledge of securities/derivatives activities, policies, procedures, and concepts
  • Consistently demonstrates clear and concise written and verbal communication skills


What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-LC1
Role on offer is for a position within the Custody Client Service team, supporting BAU client service delivery covering ~6,000 client queries per month and client facing service officer for key clients. Shall be involved in handling all T2S client queries, client meetings, client calls, reviews/Due Diligence meetings and presentations and supporting tasks.
-
Job Family Group:
Operations - Transaction Services-
Job Family:
Securities and Derivatives Processing-
Time Type:
Full time-
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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