Ireland Job Openings
The Tower Hotel & Leisure Centre
Conference and Banqueting Manager
Waterford
FULL TIME
September 14, 2024
Who we are: -
The Tower Hotel is Waterford's premier 4-star city centre hotel and is superbly located overlooking the Marina and Reginald's Tower. The hotel is just a 3-minute stroll from the city's shopping and entertainment hot spots, and the premier business district.
We are part of the Neville Hotel Group, a family-owned Irish Hotel Group with five iconic hotels. They are, the 4* Royal Marine Hotel in Dun Laoghaire, County Dublin, the 5* Druids Glen Hotel & Golf Resort in Wicklow, the 4* Kilkenny River Court Hotel, the 4* Tower Hotel & Leisure Centre in Waterford City, and the Ravenport Resort in Curracloe, Co Wexford.
Here at the Neville Hotel Group, we focus on offering the highest standards of service and quality to all our guests. We believe in making the most of each guest's stay through genuine Irish hospitality, warmth, and continuous re-investment in our hotels.
The role: -
This is a fulltime position reporting to the Operations Manager and General Manager. The ideal candidate will have an F&B background, exceptional standards of service and guest care, and will manage costs within the hotel on a day-to-day basis. As Conference and Banqueting Manager, you will oversee all operational aspects of the department.
Key Duties and Responsibilities
- To ensure that all C&B rooms are set out as per instructions received from the Events Office and the weekly function sheets.
- To ensure all Conference Rooms in use are to be serviced during lunch times and breaks as per the company standards.
- Working with the Events and Sales Managers to upsell where possible, meet and greet with wedding/banqueting enquiries, and carry out show rounds when required.
- To ensure weekly rosters are completed on time each week to ensure that events are suitably covered and can be run efficiently whilst ensuring labour is within the agreed budget.
- To be personable, approachable, and reliable, building relationships with guests as there first point of contact on the day of their event.
- To develop your team, identify and action training needs, ensuring that training is documented accordingly and to assist in the development of staff.
- Ensure that employees comply with service, uniform, personal appearance, and health and food safety standards.
- To ensure that you are fully aware of forthcoming business and have planned accordingly.
- Ensure that the hotel and grounds are immaculate at all times for weddings, events, guests & viewing appointments.
- To ensure an environment exists which promotes employee morale and encourages the team to have pride and commitment in their area of work.
- To carry out Duty Management shifts.
Requirements:
- The ideal candidate will have a passion for the hospitality industry and have a minimum of 2 years' experience in a management role.
- The ability to work under pressure, demonstrate strong organizational skills and possess high levels of attention to detail.
- Excellent communication skills are essential.
- Have a mature, positive, and pleasant manner.
- Be capable of excellent upselling all areas of the hotel, and to upsell within the group.
- Fluency of English is essential.
Benefits: -
The ideal candidate will be offered a competitive management benefits package.
All applicants must be eligible to live and work in the Ireland full time. You will be asked to provide documented evidence of eligibility.
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