GET TO KNOW US
The Orange Square Company began to work with the House of CREED in 1992. The House of Creed was acquired by Fontaine Group Ltd in February 2020 and the group subsequently acquired The Orange Square Company the following year as one of its largest global distributors.
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original, artisan fragrances for men and women, made from the finest perfume ingredients the world has to offer.
This unique story began in 1760 when a pair of scented leather gloves were delivered to King George III by a new London tailoring company. Founded by James Henry Creed in the same year as the young King’s accession, the House of Creed started its journey as an exquisite tailor based in Mayfair, London. Since then, the House of Creed has gone on to create some of the finest garments and fragrances for the discerning and the discriminating for over 260 years, shifting from its tailoring heritage into one of the world’s leading niche perfume houses.
We are present in the most prestigious stores in the UK and Ireland: Names like Harrods, Fenwick, Fortnum & Mason, Harvey Nichols, House of Fraser, John Lewis Partnership, Liberty, Selfridges and even in our own Creed boutiques in London.
If you dream about a career within the luxury fragrance industry and aspire to be the best in the business when it comes to perfume, look no further: you’ll find a culture that is friendly, professional, and fun!

KNOW THE ROLE
Your duties will include but not be limited to the following:

• Ensuring that you are well informed as to the history and character of the House of Creed, that you will sell and can communicate with confidence the features and benefits of their fragrances and other products to potential customers.
• Act as an ambassador for the brand and company, building strong relationships with store management.
• Achieving the sales targets & KPIs and provide the highest levels of customer service to all our customers and potential customers in line with the House of Creed.
• Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained.
• Brief any agency/promotional staff working on the account re company expectations.
• Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff.
• If requested, report sales figures to Area Manager on a weekly basis.
• Record individual sales data daily
• Opening, maintaining, and closing your cash till each day you are at work in line with store expectations.
• Being aware of and reporting any stock loss or damage on your counter and stock room area.
• Being aware of new launches, promotional activity and general business trends within the department you work, maintaining market awareness.
• Comply with Orange Square and In store policies, including grooming guidelines at all times.

KNOW WHAT WE'RE LOOKING FOR

• Appreciation of beauty or luxury lifestyle sectors and a passion to work within the industry.
• A passion or keen interest in fragrances and storytelling
• Experience of providing a consistent high level of customer service.
• Experience of dealing with clients/customers.
• Highly organised team player, able to communicate with colleagues at all levels.
• Able to demonstrate a pro-active attitude and flexible approach.
• Excellent time management, organisation and prioritising skills.

Key Personal Qualities

• A team player, self-motivated and able to work on own initiative
• A blend of passion, dedication and imagination
• Eager to learn and share their knowledge
• High levels of attention to detail.
• See the whole picture but care about the details and client satisfaction
• Understand the importance of the Orange Square Compare core values of FACE: Family, Authenticity, Creativity, Excellence

Please note that these are not exhaustive lists

KNOW HOW WE WORK
We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.
We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.
We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, and communities and with each other.