ESI Technologies Group, part of the Indutrade Group, is the leading supplier of Process Equipment & Engineering Solutions into the Pharmaceutical, Chemical and Biotechnology Industries in Ireland & UK.
Our wide range of products include Control, Instrumentation, Valve & Actuation, Pressure Safety devices, Pumps, Heat exchangers, Skids, Vacuum, Tank & process equipment, Filtration, Clean room pipe insulation, and Tubing & fittings.
The continued expansion of our Irish and UK Sales Operations has resulted in the requirement for the following position:
Documentation Controller
Reporting to the Documentation Business Unit Leader, and joining our Documentation team, this position will be based in our Cork office. Responsibilities will include:
Duties of the Role include:

• Documentation control incorporating (for both ESI Technologies & Process UK).

• Logging of all orders requiring full documentation packages on “Main Log in Intact IQ. Certification logged on doc Certs also to be logged on Intact IQ.

• Issuing of our Vendor Document Schedule (VDS) to each customer requiring documentation

package.

• Check Sales orders against customer PO’s.

• Issuing of documentation packages to customer in line with due date logged.

• Uploading of documentation in electronic format to ESI Doc’s portal’s or customer portals as re[1]quired.

• Invoicing of docs line items once final copies issued & chasing of docs invoices if re[1]quired/agreed with accounts.

• Running of documentation related KPI’s & customer reports as job/project requires. Responsible

for the Documentation record management system (the computerized quality system tracking
tool i.e. Doc Boss). Responsible for the document control system including co-ordination of processes and ongoing compliance.

• Filing & house-keeping as per company procedures.

• Maintain accurate and detailed records/files on customer job files – both in hard copy & Electronic copy.

• Responsibility for awareness and action of related personal, department & company Procedures/KPI’s.

• Need to meet deadlines and work towards set Team and departmental targets.

• Adherence to companies ISO 9000 Quality, and Health & Safety procedures.

• Build relationships working in partnership with all divisions & departments within ESI and other cross functional teams.

• Other related duties to be agreed in conjunction with BUL as deemed necessary.

Ideally the candidate would possess the following skills/experience:

• Excellent administration & IT skills, including experience with MS 365, Excel, MS Word, Power Point & ERP systems.

• Must be able to identify customer needs and recommend appropriate solutions whilst achieving

the highest level of customer satisfaction.

• Be capable of working consistently both as part of a team and on own initiative.

• High attention to detail, with technical speed and accuracy.

• Reliable and committed with ability to work in busy customer focused environment.

• The ideal candidate will be analytical, detail-oriented, organised and be capable of using their

own initiative.

• Effective communication and People skills are a prerequisite.

This is a terrific opportunity for an initiative-taking, experienced & customer orientated person to join our company with a focus on supporting our Irish & UK business & being part of a growing team.
Remuneration package is commensurate with experience.
Position: Permanent
ESI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Applications in writing to:
The HR/Training & Development Manager, hr@esitechgroup.com. Replies only provided to those who are shortlisted.
Job Type: Full-time
Benefits:

• On-site parking

Schedule:

• Monday to Friday

Work Location: In person