Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description

Are you an exceptional Engineer looking for a world-class opportunity? Thermo Fisher Scientific Inc. is currently seeking an experienced Engineer to join our ambitious team in Ireland. As a global leader in scientific research, we are committed to enabling our customers to make the world healthier, cleaner, and safer.

The Materials and Structural Analysis Electron Microscopy business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase efficiency, and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

How will you make an impact?

The Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Engineers investigate and approve operational quality of system equipment; instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options.

Responsibilities:

• As the primary regional field service engineer, ensure customer needs are met using appropriate resources

• Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order

• Conduct on-site scheduled planned maintenance visits

• Provide analysis and repair support for customers and other field service personnel

• Cultivate and develop positive working relationships with customers, system users and company personnel

• Successfully complete technical training, as required; identify and effectively complete specialist training based on microscopes in the region

• Proactively seek out additional learning opportunities both inside and outside of the region

• Work informally with an applications engineer or attend an applications course to gain advanced knowledge

• Travel, often on short notice, to customer sites to resolve problems or support other field service personnel

• Complete and submit field service reports

• Be able to perform PM on assigned tools

• Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions

• Provide training for customers and users on system maintenance

• Make yourself available to train and mentor new field service engineers

• Provide feedback to product quality teams

• Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation

• Provide recommendations for various reports including identifying and isolating unique problems with system

• Act as a subject expert and resource for training

Requirements:

• This position is ideal for an experienced service engineer wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas.

• Typically requires a University degree or equivalent combination of education and experience in electronic system troubleshooting

• Typically requires approximately 10 years of hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems.

• Must have a thorough understanding and extensive experience troubleshooting and repairing ultra-high vacuum and high voltage systems.

• Ability to partner effectively with customers

• Excellent interpersonal communication skills; must have a professional working proficiency in English

• Confirmed ability to troubleshoot complex systems and subsystems down to component level

• Literate in MS DOS and Windows software environments

• Able to read and interpret schematics

• Familiar with UHV phenomenon and technology

• Must have ability to obtain a valid passport and travel regionally and internationally as required

• Must possess a valid, clean driver’s license

• Physical requirements include the ability to lift up to 22 kg (50 lbs)

At Thermo Fisher Scientific, we value diversity and believe that diverse experiences, backgrounds, and perspectives drive innovation. We are an equal opportunity employer and strictly prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Apply today to start your journey with Thermo Fisher Scientific Inc. and be part of our mission to make the world a better place.

Apply today! http://jobs.thermofisher.com