Company: Simplicity Group
Location: Ireland
Salary: €35,000 - €50,000 OTE
Working Hours: 40 – 45 hours per week
Reporting to: Fleet Operations Manager
About Simplicity Group:
Simplicity Group specialise in fully managed innovative technology solutions; across a range of products, including Phone Systems, Vehicle CCTV & Vehicle Telematics. With HQ in Belfast, we currently employ over 50 staff across UK and Ireland. Simplicity Group holds various high-level partnerships with our technology enablers giving us & our customers access to the latest R&D, so we are constantly ahead of the competition.
Simplicity Group offer an extremely strong culture; with teamwork being at the fore front of our company principals along with staff development with many members of the team developing with the company over a sustained period.
Role & Responsibilities:
As a Fleet Service Engineer, you will be the face of the company on site predominantly with our ROI customers but will be included in NI projects and others where required. Working closely with our Operations team, you will play a vital role in completing service work and bringing vehicles into working order. You will be expected to complete installations of new camera and tracking systems and be on site to help roll out project work, as well as perform diagnostics to confirm all work has been completed to standard. This hands-on role offers an opportunity to learn and develop a variety of skills within a fast-moving technology company.

• Completing on-site service work
• Installation of camera and tracking systems
• Always maintaining customer satisfaction
• Provide feedback to the business on any customer issues or concerns related to our products and services.
• Updating engineer notes
• Meet and report on productivity and performance KPIs in a timely and accurate manner.
• Collaborate closely with colleagues from cross-functional teams to leverage skills and maximize success.
• Always maintain a professional and positive image of the business.

Experience needed:

• Experience working in auto electrics or mechanics
• HGV experience
• Vehicle CCTV/Telematics experience would be desirable
• Self-motivated with strong attention to detail.
• Customer-focused with a strong emphasis on delivering an exceptional customer experience.

Benefits:

• Full training provided
• Company vehicle

· Modern office environment with an excellent company culture.
· Regular company and team social events, including Summer and Christmas parties.
· Commission opportunity.
· Pension scheme.
· 1 additional annual leave day for each year of service (capped at 5 additional days)
· BUPA healthcare cover after probation period.
· Referral program.
· Onsite free parking.
· Complimentary tea and coffee facilities.
Job Types: Full-time, Permanent
Pay: €35,000.00-€50,000.00 per year
Additional pay:

• Commission pay
• Performance bonus

Application question(s):

• Would you be available to travel to Belfast for team meetings occasionally

Experience:

• Automotive engineering: 2 years (preferred)

Work Location: Hybrid remote in Ballycoolin Rd, Dublin, CO. Dublin
Reference ID: SG000202