The Goat Bar and Grill are looking for experienced waiting staff. Are you someone who has a warm, friendly and can do attitude, then you sound like exactly what we are looking for!
The Goat Bar & Grill in Goatstown, Dublin, is a lively and iconic destination known for its vibrant atmosphere, excellent food, and welcoming community. This well-established venue offers a range of services, from casual dining to hosting events and live music nights. With a spacious beer garden, perfect for summer evenings.
The bar serves a variety of dishes, including pub classics, hearty meals, and lighter fare, catering to diverse tastes. In addition to daily service, The Goat offers a prime spot for special events, with several function rooms available for weddings, corporate gatherings, and private parties.
As a team member at The Goat, you will be part of a dynamic environment focused on delivering excellent customer service, food quality, and memorable experiences to both locals and visitors​
Requirements:

• Minimum of 2 years experience working in a similar Irish bar or restaurant.
• Available full time
• Fluent in English.
• Have a good working attitude.
• Have a valid work permit or legal status to apply for this position, and be legally permitted to work full time in Ireland.

You will be rewarded with:

• Weekly pay
• Great Tips
• A fun and enjoyable working environment.
• Training and development will be provided
• Staff meal
• Opportunities for actual progression throughout the Chawke Pub Group.

Duties:
1. Customer Service

• Greeting Customers: Welcoming customers as they arrive, escorting them to their tables, and providing menus.
• Taking Orders: Listening to customers, answering questions about the menu, and taking accurate food and drink orders.
• Order Customization: Ensuring special requests or dietary needs are communicated to the kitchen, such as allergies or preferences.
• Menu Knowledge: Being knowledgeable about the menu, including daily specials, promotions, and ingredients to make recommendations.

2. Serving Food and Beverages

• Delivering Orders: Bringing food and beverages to the table promptly and ensuring it matches the customer’s order.
• Checking for Accuracy: Verifying that the food is correct and prepared according to the customer’s preferences before serving.
• Table Maintenance: Refilling drinks, clearing empty plates, and ensuring tables remain tidy during the meal.

3. Customer Interaction and Satisfaction

• Engaging with Customers: Checking in with customers during their meal to ensure they are satisfied with their food and service.
• Handling Complaints: Addressing customer complaints or issues with food, drink, or service in a polite and professional manner, and escalating to management if needed.

4. Billing and Payments

• Preparing Bills: Providing customers with their bill, ensuring accuracy, and explaining any charges or promotions.
• Processing Payments: Handling different forms of payment, such as cash, credit cards, or gift cards, and returning the correct change when necessary.
• Handling Tips: Receiving and managing tips from customers, often in compliance with the restaurant’s tip-sharing policies.

5. Table and Section Maintenance

• Setting Tables: Preparing tables before customers arrive, ensuring clean tablecloths, utensils, and glasses.
• Clearing Tables: Removing dirty dishes, cleaning and resetting tables after customers leave for the next guests.
• Side Work: Performing side duties such as folding napkins, polishing silverware, stocking supplies, or refilling condiments.

6. Health and Safety Compliance

• Food Safety: Following food safety regulations, such as proper handling of food and beverages, ensuring that hot and cold items are served at safe temperatures.
• Sanitation: Keeping the dining area clean and sanitary, including wiping down tables, chairs, and high-touch surfaces.
• Personal Hygiene: Maintaining a high level of personal hygiene and adhering to dress codes or uniform requirements.

7. Communication

• Order Communication: Effectively communicating orders to the kitchen staff, including any special requests or allergies.
• Team Collaboration: Working closely with other waitstaff, kitchen staff, and managers to ensure smooth service and address any issues.
• Customer Feedback: Providing feedback to the kitchen or management about customer preferences or complaints.

8. Upselling and Promotion

• Suggestive Selling: Recommending appetizers, desserts, or specialty drinks to enhance the dining experience and increase sales.
• Promoting Specials: Informing customers about daily specials, promotions, or upcoming events to encourage participation.

9. Knowledge of Alcohol Regulations (if applicable)

• Serving Alcohol: Checking IDs to verify legal drinking age and ensuring responsible alcohol service.
• Alcohol Safety: Monitoring customers for signs of intoxication and following the restaurant’s alcohol policies.

10. Closing and Opening Duties

• Opening Preparation: Setting up tables, organizing dining areas, and preparing stations before the restaurant opens.
• Closing Duties: Completing tasks such as cleaning tables, restocking supplies, and preparing the dining room for the next day.

11. Handling Special Requests

• Accommodating Special Needs: Helping customers with specific needs, such as seating accommodations for disabilities or special occasions like birthdays or anniversaries.
• To-Go Orders: Assisting customers with takeout or delivery orders, ensuring packaging is correct and complete.

12. Adhering to Restaurant Policies

• Following Rules: Adhering to the restaurant’s policies on attendance, punctuality, and conduct.
• Training and Development: Participating in any required training sessions to improve service skills and learn about new menu items or promotions.

*** Only apply of you are living in Ireland***
Job Types: Full-time, Permanent
Pay: €12.80 per hour
Expected hours: 40 per week
Additional pay:

• Tips

Benefits:

• Employee discount
• Food allowance
• On-site parking

Schedule:

• Weekend availability

Experience:

• waiting: 2 years (required)

Work authorisation:

• Ireland (required)

Work Location: In person