Ireland Job Openings
Sontiq
Incident Coordinator, Ireland – Chinese Speaker
Galway
August 11, 2024
Cyber Scout Ventures Limited (Sontiq) is seeking an Incident Coordinator who is fluent in Chinese. You will be responsible for working closely with consumer and breach clients, providing Personal and Commercial Cyber Security assistance .
Responsibilities
Personal and Commercial Cyber Security Assistance:
- Screen and interview clients by telephone to compile information regarding breach/fraud and/or identity theft
- Provide professional and courteous customer service and expert assistance to clients and victims of a breach/fraud and/or identity theft
- Gather, assemble and preserve facts, statements or affidavits and other evidence for use in breach remediation and resolving fraud and identity theft issues and claims
- Prepare letters, initiate telephone communications and acts as a liaison to creditor, law enforcement and government agencies
- Communicate clearly to customer the services and support offered
- Identify, report, and articulate on current trends and unique client or customer situations to both internal and external parties
- Maintain current knowledge of all new laws and regulations pertaining to breach and identity theft
- Prepares written proposals for breach services that fit the situation
- Participates in project plan schedule development, monitoring and reporting
- Directs document and data transfers between company and clients
- Manage mailings: scrubbing data, producing letters, obtaining client approval and coordinating the delivery to mailing service
- Ability to elicit cooperation from a wide variety of sources, including North American Teams, clients and other departments
- Keen attention to detail
- Proven analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment; very organized
- Results driven and customer focused
- Team player; collaborative work style is vital as is in keeping with companywide ethos.
Hours: 40 hours per week
Minimum salary: 35000 euros per year
New Job Alerts
Carlton Hotel Dublin Airport
Food and Beverage Assistant - Breakfast
Dublin
FULL TIME
September 22, 2024
View Job Description
U.S. Bank National Association
Senior Fund Accountant
Dublin
FULL TIME
September 22, 2024
View Job Description
CRH Group Services Ltd.
Senior Financial Accountant (Derivatives)
Dublin
September 22, 2024
View Job Description
U.S. Bank National Association
Fund Accountant
Dublin
FULL TIME
September 22, 2024
View Job DescriptionErin School of English
Sales and Student Advisor - South Africa & Botswana
Cork
PART TIME
September 22, 2024
View Job Description
The Church Cafe Bar & Restaurant
Senior Bartender
Dublin
FULL TIME
September 22, 2024
View Job Description
EY
FS Technology Consulting - Technical Delivery Lead -Banking & Credit - Manager/Snr Manager - Dublin
Dublin
FULL TIME
September 22, 2024
View Job DescriptionCairn
Senior Engineer - Cork (2year Fixed Term Contract)
Cork
September 22, 2024
View Job DescriptionLooking for similar job?
Amazon Data Services Ireland Limited
System Development Manager, AWS Resilience, AWS Incident Response
Dublin
FULL TIME
September 3, 2024
View Job Description
Amazon Development Centre Ireland Limited
Support Engineer - Incident Management, C-TOS
Dublin
FULL TIME
September 12, 2024
View Job Description
TUSLA
Risk and Incident Officer, Risk and Incident Function, Quality Assurance Directorate Grade VII
Dublin
FULL TIME
September 19, 2024
View Job Description
EY
EY Ireland Risk Consulting Graduate Programme 2025
Dublin
PART TIME
August 26, 2024
View Job Description
Squarespace
Senior Software Engineer, Incident Response & Observability
Dublin
September 19, 2024
View Job Description
EY
EY Strategy & Transactions Graduate Programme 2025 - Ireland
Dublin
August 27, 2024
View Job DescriptionNew Job Alerts
Carlton Hotel Dublin Airport
Food and Beverage Assistant - Breakfast
Dublin
FULL TIME
September 22, 2024
View Job Description
U.S. Bank National Association
Senior Fund Accountant
Dublin
FULL TIME
September 22, 2024
View Job Description
CRH Group Services Ltd.
Senior Financial Accountant (Derivatives)
Dublin
September 22, 2024
View Job Description
U.S. Bank National Association
Fund Accountant
Dublin
FULL TIME
September 22, 2024
View Job DescriptionErin School of English
Sales and Student Advisor - South Africa & Botswana
Cork
PART TIME
September 22, 2024
View Job Description
The Church Cafe Bar & Restaurant
Senior Bartender
Dublin
FULL TIME
September 22, 2024
View Job Description
EY
FS Technology Consulting - Technical Delivery Lead -Banking & Credit - Manager/Snr Manager - Dublin
Dublin
FULL TIME
September 22, 2024
View Job DescriptionCairn
Senior Engineer - Cork (2year Fixed Term Contract)
Cork
September 22, 2024
View Job Description