Ireland Job Openings

Calnet IT Solutions

IT Helpdesk Engineer

Dublin

FULL TIME

September 13, 2024

  • Handle helpdesk support queries using remote management software
  • Support customers’ cloud environments and perform server, PC, and laptop setups and repairs
  • Install, configure and maintain customers’ software and communications equipment
  • Logging calls (tickets) and keeping records of customer queries
  • Testing and fixing faulty equipment
  • PC builds and installations
  • Manage and communicate with third party vendors
  • Execute any activities assigned
  • Communicate activities updates to Service Delivery Manager and fellow Managed Services team members (& Project Team members when applicable)
  • Experience with Microsoft 365, Microsoft Azure, Windows 10, 11 and Windows Server required
Job Type: Full-time
Pay: €32,500.00-€40,000.00 per year
Benefits:
  • Company events
  • Employee assistance program
  • On-site parking
Schedule:
  • Monday to Friday
Experience:
  • IT support: 2 years (required)
Work authorisation:
  • Ireland (required)
Location:
  • Dublin, CO. Dublin (preferred)
Work Location: In person
Reference ID: IT Helpdesk Engineer
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