Grocery Key Account Manager


This job description sets out the scope of the role of the Grocery Key Account Manager with the main duties of the position at the date when it was completed. It does not include or define all responsibilities or duties which the post holder may be expected to carry out. Duties may vary from time to time without changing the nature of the post or the level of responsibility. The post holder may also be required to carry out any other duties to co-operate with the general work of the organisation, as required by their line or department manager.


Overview / Purpose of the Role
We are seeking a dynamic and results-driven Grocery Key Account Manager to join our team. The ideal candidate will have a proven track record in managing key accounts within the FMCG sector, with a strong focus on the grocery market in Ireland. You will be responsible for developing strategic partnerships, driving sales growth, and ensuring the successful execution of business plans and delivery of margin targets


Key Responsibilities
Account Management: Develop and maintain strong relationships with key grocery partners, ensuring high levels of customer service and satisfaction.
Sales Strategy: Create and implement effective sales strategies to achieve revenue and margin targets and grow market share within assigned accounts.
Market Analysis: Analyse market trends, competitor activity, and customer insights to identify opportunities for growth and improvement.
Negotiation: Negotiate annual JBPs, pricing, and promotional agreements with key accounts to maximize profitability and enhance brand visibility.
Collaboration: Work closely with cross-functional teams, including marketing, supply chain, sales and finance, to ensure alignment and support for account initiatives.
Reporting: Monitor and report on sales performance, market conditions, and account developments to senior management.
Promotional Planning: Develop and execute promotional plans that align with customer strategies and work with and manage partners to drive product visibility in store.


Key Experience / Skills / Education
Minimum 5 years' experience in key account management or sales within the FMCG sector, preferably in the grocery market.
Degree in Business, Marketing, or a related field.
Strong negotiation and communication skills.
Commerciality
Excellent analytical and problem-solving abilities.
Proficient in Microsoft Office Suite and CRM software.
Ability to work independently and collaboratively in a fast-paced environment.
Personal Attributes
Results-oriented with a strong drive to succeed.
Ability to build and maintain strong relationships with clients.
Adaptable and open to new ideas and strategies.
Strong organisational and time management skills.
Accountable and takes ownership of area of responsibility.


About United Drug
United Drug is Ireland's largest pharmaceutical distribution company and was originally founded by a group of pharmacists in Ballina, Mayo in 1948. In 2022 United Drug became part of the PHOENIX group and is now part of Europe's leading healthcare provider in the sector. Employing more than 650 staff across operations in Dublin, Limerick and Mayo, we partner with more than 1,900 pharmacies, hospitals, clinics and primary care centres across Ireland. The business spans across three business units; United Drug Wholesale, United Drug Distribution and United Drug Consumer - all leaders in their category.


About PHX Ireland & PHOENIX Group
As Irelands leading fully integrated healthcare provider, we are proud of our mission - We deliver health.
PHX Ireland Group employs over 1,800 talented and experienced people, all passionate about supporting their customers and patients and striving to enhance the quality of life for millions of patients every single day.
We operate 5 distribution centres, pharmacies nationwide, deliver over 85 million packs to Irish pharmacies and hospitals, and serve over 500,000 patients each year.
By working collaboratively together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare needs.
PHX Ireland is part of the PHOENIX group. Having access to Europe's leading healthcare provider helps us grow and evolve, by adopting best practice, and sharing insights, processes, and expertise we can continuously improve our offering and drive Irish Healthcare forward.


We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to jobs@phxireland.ie