Applications are now invited for the following position:
ICT Lead Infrastructure Engineer
(1.0wte Full time, Permanent contract)

St Patrick’s Mental Health Services is recruiting a Lead Infrastructure Engineer to join the Security and Operations Team.

The role will proactively secure, support and manage on premise and cloud-based ICT infrastructure and services in order to ensure the consistent delivery of a fully functional, reliable, resilient, robust, secure services

The ideal candidate will have the appropriate technical background, healthcare experience (would be an advantage), strong hands-on experience in ICT infrastructure management, and the ability to communicate and liaise between senior technical, operational, and clinical stakeholders.

Candidates must have:

• 5+ years Infrastructure management experience in a similar size organisation
• Industry recognized certifications (Microsoft SC-300, SC-100, and Security+ and ISC2)
• Experience in management of highly available VMware environments
• Experience in working with Dell hardware (laptops, servers, and storage) and solutions
• Experience in managing and securing Microsoft cloud identity and application platforms (Entra Id, Office 365, Entra Connect) in line with recommended best practise
• On Premise Active Directory management and performance monitoring
• Experience in standard Windows Server management (File & Print)
• Endpoint XDR and security solution management
• Endpoint management in a hybrid environment (SCCM & Intune)

For informal inquiries please contact:

Ronan Devins, Chief Information Security Officer
Tel: 01-2493497
Email: rdevins@stpatricks.ie

(APPLICATIONS SHOULD NOT BE MADE TO THIS EMAIL ADDRESS)

Please note that if you are viewing this advert via Irishjobs, the contact details for informal enquires above are not visible as irishjobs do not allow telephone numbers or emails to be present in adverts. However, these details are visible in the advert on the St Patrick’s website in the career vacancies section.

Applications in the form of covering letter and Curriculum Vitae (clearly stating the position and ref. no.) should be uploaded as one document by Sunday, 10th November 2024.
Panels may be formed from which future positions may be filled
St Patrick's Mental Health Services is an equal opportunities employee

Job Description
About the organisation
St Patrick's Mental Health Services (SPMHS) is Ireland's largest independent, not-for-profit mental health service. We are dedicated to providing the highest quality mental healthcare, to promoting mental health awareness, and to advocating for the rights of those experiencing mental health difficulties.

We now employ over 700 staff across our services. We hold our staff in high esteem and regard them as our most important asset, enabling us to fulfil our mission. We strive to create and maintain a forward-looking environment where our staff can be innovative and experience satisfaction in their work. We are committed to ensuring the ongoing development of our staff.

The role
ICT Lead Infrastructure Engineer
1.0WTE Full Time, Permanent Contract
St Patrick’s Mental Health Services seeks a Lead Infrastructure Engineer on a full time, permanent basis. The position will proactively secure, support and manage on premise and cloud-based ICT infrastructure and services in order to ensure the consistent delivery of a fully functional, reliable, resilient, robust, secure services.

The Lead Infrastructure Engineer will report to the Chief Information Security Officer.

The standard working hours applying to the post is 35 hours per week. Details of starting and finishing times, which may vary in accordance with hospital needs, will be notified to you by your Head of Department/Deputy. There may be times when you will be required to work outside of the normal office hours.

The benefits
By joining us, you become part of Ireland’s largest independent, not-for-profit mental health service provider, bringing lots of opportunities for your career. We offer you many employee benefits, including:

• A competitive salary range
• 25 days annual leave
• Pension scheme
• Hybrid working opportunities
• Ongoing training
• Paid study leave and funding for further education
• Support for career advancement and professional development
• Subsidised canteen and onsite gym
• Central locations with onsite parking or Bike to Work and Tax Saver Commuter Ticket schemes.

Location
St Patrick’s Hospital, James’s Street, Dublin 8, incorporating St Patricks Hospital Lucan and all SPMHS Dean Clinics. The role is hybrid with remote and on-site work agreed with the line manager.

Responsibilities

• Install, secure, maintain, manage, and upgrade the company’s highly available infrastructure
• Produce and maintain documentation of applications, using industry best practice
• Plan, design, document, communicate and implement system changes on projects to upgrade and maintain the application infrastructure and enhance IT systems
• Ensure all changes to the ICT application environment are assessed, approved implemented and reviewed in a controlled manner
• Ensure ICT applications are capable of delivering the service level requirements in terms of Availability, Capacity, Reliability, Security, Maintainability
• Take an active role in the development of security and access policies for all environments (on premise & cloud)
• Responsible for the deployment and security of end user devices (desktop & mobile) to ensure client OS upgrades are compatible with existing application environment
• Monitor and report on infrastructure, performance, configuration, and capacity to ensure ICT function can meet organisational requirements
• Providing training & mentoring to other team members
• Must be willing to take part in an On-Call rota agreement across a range of ICT services
• Status reporting on areas of responsibility to the organizational CISO
• In carrying out all duties, the employee must ensure that all Hospital procedures, Health & Safety policies, and legislative requirements are met at all times

This job description is not intended to be a comprehensive list of all duties. The person appointed may be required to perform other duties as appropriate which may be assigned to them from time to time and to contribute to the development of the position. The person appointed will be assigned specific targets in terms of tasks and revenue.

Person specification
Qualifications and/or experience

Candidates must:

• 5+ years Infrastructure management experience in a similar size organisation.
• Experience in vendor management
• Current Microsoft security certifications (such as SC-300,SC-100)

Desirable

• Bachelor’s Degree in Information Systems or Engineering
• Experience with health care or other regulated organization
• Industry recognised security certifications (Security+, ISC2)

Professional knowledge, competencies, and skills

• Experience in management of highly available VMware environments
• Experience in working with Dell hardware (laptops, servers, and storage) and solutions
• Experience in managing and securing Microsoft cloud identity and application platforms (Entra Id, Office 365, Entra Connect) in line with recommended best practise
• On Premise Active Directory management and performance monitoring
• Experience in standard Windows Server management (File & Print)
• Endpoint XDR and security solution management
• Endpoint management in a hybrid environment (SCCM & Intune)

Terms and Conditions
Tenure: 1.0WTE Full time, Permanent contract, pensionable as below.

Working Week: The standard hours applying to this position is 35 hours per week.

Salary: The salary for the position is based on the Lead Engineer ICT 2024 pay scale and is commensurate with experience.

Annual Leave The annual leave associated with the position 25 days.

Pension: All pensionable staff become members of the pension scheme after successful completion of probation. The scheme is a defined contribution scheme with a deduction from the salary of the employee of 4%. In respect of an internal appointment being made the individuals existing pension arrangements will continue.

Probation: The appointee will be appointed in a probationary capacity for the first six months during which time the job holder’s performance will be subject to ongoing review.

Any extension to or suspension of the period of probation will be in line with the European Union (Transparent and Predictable Working Conditions) 2022.

Health: The appointee must be fully competent and capable of undertaking the duties attached to the position and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character: The appointee must be of good character.

Retirement Age: Normal retirement age for employees is 66 years which at present is also normal pension age.

Please note: It is a condition of employment that the successful candidate must submit written confirmation of having successfully completed recognised training in the Mental Health Act by date of commencement.