Job Description
Job Title: Operations Assistant
Reports to: Operations Manager
Business: Med Tech
Function: De Puy Synthes Ireland
Location: Airton Road, Dublin
Johnson & Johnson Med Tech produce a broad range of innovative products and solutions used primarily by health care professionals in the fields of orthopaedics, surgical oncology, general surgery, neurosurgery & neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive devices business in the world, Johnson & Johnson Med Tech is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands.

Role Purpose:
Daily receipt, warehousing and dispatch of product and goods related to business. Perform inventory and quality checks on all loan sets returned from hospital and prepare/replenish each set for next use.

Key areas of responsibility:

• To pick, assemble and pack orders from picking lists or direct delivery notes on a daily basis following SAP procedures.
• Whilst picking products, ensuring they are fit for purpose; packaging and/or box is correctly sealed and the product is not subject to any damage.
• To have a working knowledge of all dispatch methods and the preparation of any labels/documentation required.
• To assist with regular rolling stock checks.
• To be able to evaluate and complete credits, exchanges or goods returned. Returning items to stock in the warehouse using SAP.
• To have a working knowledge of how to operate equipment used in the distribution store as requested by the Distribution Team Leader. Ensuring only equipment you have been trained to use is operated.
• To help maintain the safety, general housekeeping and effectiveness of the department.
• Attending training courses, internal or external, as and when required.
• To assist other departments with goods flow issues and any queries through day to day activities
• Operation Loan Equipment
• Daily receipt of returned loan sets.
• Check and ensure that all loan equipment is fully and correctly maintained.
• Damaged instruments or implants are to be removed and retained
• Liaise with Service Centre staff where necessary re. quality of instruments
• Produce statistics for monthly reports
• Liaise with colleagues in the Loans Administration department regarding daily workload and issues arising
• Check equipment after each use to identify items to be invoiced and updated within the set.
• Make sets available, ready for the next time they are required
• General - assist where necessary with other duties within the department.

Quality Management System:
1. You are required to work within the Company Quality Management System with legislative requirements imbedded for the distribution of Human Tissue and Cells for human applications in the establishment in accordance with the Directive 2004/23/EC, which is transposed into the following:

• S.I. 158 of 2006 entitled European Communities (Quality and Safety of Human Products and Cells) Regulations 2006, transposing Directives 2004/23/EC and 2006/17/EC;
• S.I. 598 of 2007 entitled European Communities (Traceability Requirements, Notification of Serious Adverse Reactions and Events and certain Technical Requirements) Regulations 2007 transposing Directive 2006/86/EC.

2. This includes participating in training, reporting complaints and safety concerns regarding any medical device or human tissue product to the responsible person or quality and regulatory compliance department.

Skills and competencies required:

• Excellent communication skills, both verbal and written, well organised, numerate
• Strong collaboration skills and ability to build partnerships internally and externally
• A self-motivated, committed team player
• E-literate and a general technical aptitude
• Attention to detail
• Proactive and flexible attitude to all demands of the department
• To work in an efficient, neat and tidy manner
• Accuracy and attention to detail

Job Description
Job Title: Operations Assistant
Reports to: Operations Manager
Business: Med Tech
Function: De Puy Synthes Ireland
Location: Airton Road, Dublin
Johnson & Johnson Med Tech produce a broad range of innovative products and solutions used primarily by health care professionals in the fields of orthopaedics, surgical oncology, general surgery, neurosurgery & neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive devices business in the world, Johnson & Johnson Med Tech is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands.

Role Purpose:
Daily receipt, warehousing and dispatch of product and goods related to business. Perform inventory and quality checks on all loan sets returned from hospital and prepare/replenish each set for next use.

Key areas of responsibility:

• To pick, assemble and pack orders from picking lists or direct delivery notes on a daily basis following SAP procedures.
• Whilst picking products, ensuring they are fit for purpose; packaging and/or box is correctly sealed and the product is not subject to any damage.
• To have a working knowledge of all dispatch methods and the preparation of any labels/documentation required.
• To assist with regular rolling stock checks.
• To be able to evaluate and complete credits, exchanges or goods returned. Returning items to stock in the warehouse using SAP.
• To have a working knowledge of how to operate equipment used in the distribution store as requested by the Distribution Team Leader. Ensuring only equipment you have been trained to use is operated.
• To help maintain the safety, general housekeeping and effectiveness of the department.
• Attending training courses, internal or external, as and when required.
• To assist other departments with goods flow issues and any queries through day to day activities
• Operation Loan Equipment
• Daily receipt of returned loan sets.
• Check and ensure that all loan equipment is fully and correctly maintained.
• Damaged instruments or implants are to be removed and retained
• Liaise with Service Centre staff where necessary re. quality of instruments
• Produce statistics for monthly reports
• Liaise with colleagues in the Loans Administration department regarding daily workload and issues arising
• Check equipment after each use to identify items to be invoiced and updated within the set.
• Make sets available, ready for the next time they are required
• General - assist where necessary with other duties within the department.

Quality Management System:
1. You are required to work within the Company Quality Management System with legislative requirements imbedded for the distribution of Human Tissue and Cells for human applications in the establishment in accordance with the Directive 2004/23/EC, which is transposed into the following:

• S.I. 158 of 2006 entitled European Communities (Quality and Safety of Human Products and Cells) Regulations 2006, transposing Directives 2004/23/EC and 2006/17/EC;
• S.I. 598 of 2007 entitled European Communities (Traceability Requirements, Notification of Serious Adverse Reactions and Events and certain Technical Requirements) Regulations 2007 transposing Directive 2006/86/EC.

2. This includes participating in training, reporting complaints and safety concerns regarding any medical device or human tissue product to the responsible person or quality and regulatory compliance department.

Skills and competencies required:

• Excellent communication skills, both verbal and written, well organised, numerate
• Strong collaboration skills and ability to build partnerships internally and externally
• A self-motivated, committed team player
• E-literate and a general technical aptitude
• Attention to detail
• Proactive and flexible attitude to all demands of the department
• To work in an efficient, neat and tidy manner
• Accuracy and attention to detail

Qualifications

Education & Experience Required:

• Knowledge of packing and distribution
• To obtain a general understanding and basic technical knowledge of our products.
• Knowledge of SAP desirable

Key Compliance Requirements:

• Act as a role model for J&J Credo values at all times. Demonstrate honesty and ethical behaviour in all areas of responsibility.
• Maintain thorough familiarity with your detailed personal Health & Safety responsibilities as described in the Company’s Health & Safety policy.
• Adherence to Quality & Regulatory Compliance Policies
• Adherence to UK Safe Fleet Policy.
• Adherence to Healthcare Compliance Policies.
• Adherence to all Company policies and necessary training and development requirements within required time frames.
• Ensure compliance to the Company’s product complaint process.
• Willingness to travel, and attend meetings as required.

In order to achieve our set goals & targets, we must all lead using our Leadership Imperatives and achieve our Leadership Performance Standards:
q LIVE OUR CREDO: Demonstrate and inspire the behaviours that reinforce Our Credo.
q CONNECT: Collaborate internally and externally in order to develop insights to drive innovation
q SHAPE: Driving meaningful innovation through our insights to meet unmet needs and generate value and solutions for our customers. In order to do this we must be bold and courageous in challenging the status quo and adapting to change.
q LEAD: Everyone is a leader and is accountable for their own development and that of others. We must leverage diversity and ensure we have open and constructive conversations.
q DELIVER: Is “HOW” we accomplish our business results. We must focus on our ability to inspire and mobilize people; empowering them to act boldly with speed and agility, to do even more than they thought they could.