Ireland Job Openings
Cambridge Education Group
Programme Coordinator
Dublin
FULL TIME
August 23, 2024
Programme Coordinator
Job details
- Act as a point of contact for students, tutors and other members of the team, dealing with enquiries and providing support
- Work with a team of tutors to ensure the smooth delivery of weekly tutorial sessions
- Assist with induction events and prepare information packs for incoming students
- Sensitively deal with student requests for learning support and mitigating circumstances
- Prepare programme reports for iheed and accrediting university committees
- Assist with marketing, as and when required, to promote increased applications and high retention rates
- Take responsibility for the maintenance of accurate student records, including liaison with the Registrar’s office of the relevant accrediting university
- Organise the receipt, collation and distribution of student assignments/projects for marking by internal and external examiners
- Co-ordinate the receipt, collation and distribution of examination papers between iheed, accrediting University and External examiners
- Production of letters and results transcripts to be sent to students
- Educated to degree level or above
- Experience in an education / education administration role
- Evidence of effective team working
- Experience of maintaining clear and accurate records
- Flexible and open to change as this role will change and evolve as iheed continues to grow
- Strong organisation and communication skills to work persuasively and tactfully with an international team of tutors and staff
- Ability to meet tight deadlines on their own initiative
- Strong interest in supporting learners
- Excellent written and oral communication skills
- High level of accuracy and a methodical approach to work
- Sensitivity of working with people from a wide range of cultures
- Good IT skills including word processing and spreadsheet packages
- Adaptable and flexible, with the ability to learn new skills quickly
- Customer focused, with a friendly and helpful attitude
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