Avoca operates in 13 stores across the country. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations. Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future. We are now heralded as one of Ireland's most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.


Description
An opportunity has arisen for a Senior Retail Assistant within our Avoca Rathcoole store.
This role requires someone who is passionate about customer service and needs to be capable of driving high standards within the store. Solid experience in retail and customer service is also required.


Responsibilities
The highest standards of customer service are required for this role
Ensuring your area is always in line with Avoca's best-in-class brand standards
Cash handling skills and use of the point-of-sale system
Management of stock levels, ensuring the offering is well maintained
Opening and closing duties as outlined by your line manager
Good computer skills
Promoting gift cards and/or special offers
Handling or escalating customer complaints


Requirements
Outstanding interpersonal and communication skills
A keen eye for detail and strong merchandising skills
A well-developed interest in jewellery would be an advantage but is not essential
Excellent timekeeping is a key requirement
The ability to work well under pressure
The capacity to use your initiative whilst working as part of the Team


Why work with us?
We're always on the lookout for likeminded folks to join our merry band of men and women. So, apart from coming to work with your amazing teammates every day, we also offer the following benefits:

• Daytime only hours
• Pension Scheme
• Professional Development
• Health & Wellness Programmes
• Employee Assistance Programme
• Employee Share Purchase Plan
• Employee Referral Bonus
• Family Friendly Policies
• Life Assurance Benefit
• Cycle To Work Scheme