Ireland Job Openings
Purple Panda
Senior Sales Account Manager
FULL TIME
October 18, 2024
As a Senior Sales Account Manager at Purple Panda, you will play a pivotal role in fostering long-lasting relationships with our clients, ensuring their satisfaction and loyalty to our brand. This position requires a proactive individual dedicated to maintaining continuous contact with clients, achieving sales targets, and contributing to the company’s overall business objectives. By understanding and aligning with the strategic direction of both the client and Purple Panda, you will drive mutual growth and success.
Sales Background with a minimum of 2 years experience required.
Key Responsibilities:
- Customer Retention: Ensure continuous and consistent contact with clients to maximize customer retention through a balanced, multi-touch approach.
- Sales Targets: Achieve 100% of monthly sales targets and work towards daily KPIs through relationship building, bespoke pricing, and proactive activities.
- Strategic Alignment: Understand and support the achievement of Purple Panda's overall business objectives, aligning client relationships with our strategic direction and business plan.
- Client Relationship Management: Maintain structured and positive client relationships, driving their business in harmony with Purple Panda’s goals.
- Customer Satisfaction: Deliver high customer satisfaction through a balanced multi-touch focus, addressing needs, inquiries, and issues promptly.
- System Utilization: Work with internal systems to capture and action all client and customer information effectively.
- Re-engagement: Contact lapsed customers to understand their concerns and reintroduce them to Purple Panda’s offerings.
- Account Management: Manage client accounts meticulously, ensuring all their needs are addressed and satisfaction levels are maintained.
- Proven experience in a sales role with a track record of achieving sales targets and KPIs.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
- Strong organizational skills and the ability to manage multiple accounts and tasks efficiently.
- Problem-solving and analytical skills to address and resolve customer issues effectively.
- Proficiency in using CRM systems and other business software.
- A proactive and positive attitude towards business growth and customer satisfaction.
- Commission - Earn an additional €12k-18k+ a year, paid out monthly.
- A dynamic and supportive work environment where your contributions are valued and encouraged.
- Opportunities for professional growth and development within the company.
- Competitive salary and benefits package
- A chance to be a part of a forward-thinking company that values innovation, customer satisfaction, and employee well-being.
Job Type: Full-time
Pay: €34,000.00-€36,000.00 per year
Additional pay:
- Commission pay
- Company events
- Employee assistance program
- On-site parking
- Sick pay
- Work from home
- 8 hour shift
- Monday to Friday
- No weekends
- CO. Dublin: reliably commute or plan to relocate before starting work (required)
- Leaving Certificate (preferred)
- Sales: 2 years (required)
- English (required)
- Ireland (required)
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