Ireland Job Openings

New Relic

Senior Solutions Consultant

Dublin

October 18, 2024

Req ID

5282

Location(s)

Dublin, Ireland;

Work arrangement(s)

Fully Remote (works exclusively from home), Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office)

Your opportunity

Join New Relic as a Senior Solutions Consultant and leverage your unique mix of technical expertise, customer-facing skills, and business acumen to deliver meaningful outcomes for customers across the UK&I. In this highly rewarding role, you'll collaborate closely with customers, prospects, sales teams, partners, and cross-functional colleagues to showcase the transformative power of our industry-leading Intelligent Observability platform, supporting our Enterprise Account Execs by leading the technical discussions and evaluations. Your mission will be to educate and empower both customers and prospects to unlock the full potential of New Relic, helping them to eliminate disruptions in digital experiences.

What you'll do

Supporting our Sales team with opportunity qualification, technical discovery and product demonstrations, Proof of Value/Concept presentations and workshops, RFX responses, and business justification in a pre-sales capacity.
Build lasting and trusted relationships with customers and new prospects alike to help them evaluate and expand New Relic.
Partnering closely with Sales, and leading the technical ‘win’ to identify revenue opportunities through upselling new solutions and driving wider adoption of New Relic’s products.
Maintaining a deep understanding of the customer's business as well as their technical environment to support their observability strategy.
Evangelising new product capabilities and providing customer feedback to New Relic product management and engineering groups.

This role requires

Previous experience leading and managing large or complex pre-sales or consulting engagements with enterprise customers.
Strong and varied technical expertise and a sales/customer centricity.
Deep foundation of understanding that spans the various layers of enterprise technology from user-experience, applications, infrastructure, networks, data, security etc.
Strong understanding of how insight and data better enables decision making in complex organisations.

Bonus points if you have

Bachelor's degree in Engineering/Computer Science or equivalent desirable.
Previous experience of performance monitoring tools (infrastructure, application, web or mobile, network, user experience, CX).
Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, SRE, Dev Ops, CI/CD.
Background in mobile device platforms & architectures (IOS & Android).

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
New Relic currently has offices in Germany, Ireland, Spain, and the United Kingdom, and based on business needs may approve work in Belgium, France, Italy, The Netherlands, Switzerland, UAE, and other locations throughout the region. Some of our opportunities are limited to specific hiring locations. Talk with your recruiter about your goals.

Our hiring process

Please note that visa sponsorship is not available for this position.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.

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