Ireland Job Openings
Irtish Consulting
Service Desk Analyst
October 14, 2024
Candidate have ability to successfully provide hardware/software/network problem analysis and resolution support over the phone and you have hands-on work experience with Windows Operating systems, Windows7, Windows 2000, Win 8+ and Win 10, etc, with a knowledge of Active Directory and/or Office 365. e experience of supporting Windows 2000, Windows 2003, Windows 2008, Windows 2012 and Exchange 2003/2007. Must be fully authorised to work in Ireland Experience of any of the following would be desirable (but is not essential)
- Understanding and experience of change management process.
- ITSM ticketing tools such as Remedy, Service Now.
- Remote desktop connectivity applications like Skype for Business, Windows remote assistance etc.
- Knowledge of Remote Desktop tools
- Working knowledge of ticketing system for Incident management.
- User account creation for Active Directory, Exchange Mailboxes, Distribution lists
- VPN and remote dial-in users
- MCP/MSCE/MSCA or HDI CSS or Cisco certification
- ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem and Change Management
Contract length: 6 months
Pay: Up to €130.00 per day
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