Main Duties:
1. Always ensure that customer satisfaction is the number one priority by greeting each customer as if it’s their first visit to the store and consistently deliver an exceptional service by displaying I-CARE service excellence behaviours;
2. Oversee and ensure the smooth running of the store by prioritising and delegating the workload appropriately;
3. Be organised, self-driven, show excellent attention to detail and use own initiative and judgement where appropriate;
4. Achieve Retail Excellence standards across the whole store with attention to pricing, ordering, merchandising and quality food standards; and a role model who leads by example and encourages teamwork, a positive attitude and atmosphere in the workplace;
6. Set the standard for other employees in relation to rotation, merchandising and facing off; Engage with company reps and complete orders for shopfloor
7. Develop and promote good communication between employees and management in a safe, respectful and inclusive environment;
8. Ensure all employees wear their full uniform, name badge and display a neat appearance at all times.
9. Manage employee’s performance, giving regular feedback, recognition and encouragement;
10. Ensure company rules, policies and procedures are adhered to;
11. Deal with all customer queries and complaints politely, professionally and consistent with store policy;
12. Ensure the adequate timekeeping and attendance of team members;
13. Attend any training or development programmes as directed by store management;
14. Engage with new initiatives and embrace new ways of working;
15. Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based;
16. Perform any other duties or assume any other responsibilities that may be assigned to you from time to time. These may be outside of your normal area of work.
Job Type: Full-time
Pay: €13.50-€15.00 per hour
Additional pay:

• Overtime pay

Benefits:

• Company events
• Employee discount

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Dominic Street , Galway, CO. Galway H91VXEO: reliably commute or plan to relocate before starting work (required)

Experience:

• Supervising: 1 year (preferred)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person
Reference ID: 003