The Slieve Russell Hotel

Spa Receptionist

FULL TIME

November 6, 2024

The Ciuin Spa is currently recruiting an experienced Receptionist to join our wonderful team.


The award-winning spa offers a wide variety of exclusive treatments for men and women, as well as offering state-of-the-art Hydrotherapy facilities and the latest in online booking technology through our App.



What are we looking for?


The Ciyin Spa and Wellness Centre are currently recruiting a Receptionist within our team. This role requires an excellent individual with impeccable presentation, excellent communication & organisational skills combined with a professional telephone manner.


The ideal candidate will have the ability to multitask and strong attention to detail.



This role will involve weekend work.



Requirements:

  • The successful applicant must have impeccable presentation, excellent communication & organisational skills combined with a professional telephone manner.
  • Answering the telephone professionally and booking appointments accurately for all treatment rooms, allocating the appropriate therapist and taking all relevant guest requests/details and entering onto the reception system.
  • Welcoming guests and ensuring all reception areas are presentable at all times.
  • Dealing with cash/credit card transactions, while ensuring all reports/machines/cash balance at the end of your shift.
  • Presenting the spa to the guests and explaining the spa's facilities
  • Maximising Sales opportunities
  • Meeting guests in the Hydrotherapy area and providing an explanation of how each of the facilities works including the Mud Rasul, Hamam Steam, Herb Sauna and Salt Grotto.
  • Ensuring that the Hydrotherapy area & the changing rooms are clean and presentable at all times,
  • Overseeing that the Reception Waiting area and the Relaxation room are replenished with refreshments and presentable at all times,


Recent Awards

  • Certified Great place to work
  • Investors in Diversity Award
  • Employer Excellence Certified Failte Ireland
  • Awarded Distinction in Human Resource & People Management
  • Award winning five star gold EFQM (European Foundation Quality Management) award
  • Quality Employer Awarded
  • Gold Awarded for our Environmental Sustainability Gold awarded by 50 Shades Greener


Employee Benefits, Perks & Career Opportunities working with us

  • Staff Accommodation provided
  • Free use of Gym & Leisure Centre
  • Free nutritious meals provided
  • Full training provided including free English Language classes
  • Training Academy suite of over 60 training & development modules
  • Career Progression-including opportunities to gain recognise QQ1 LEVEL 6 third level qualifications
  • Graduate, Trainee Management & Apprenticeship programs
  • Active Employee Health and Wellbeing providing supports on Financial, Career, health & wellbeing
  • Employee Assistance Programme provided including 24 hr confidential support
  • Company Pension Scheme
  • Company Sick Pay Scheme
  • Company Enhanced Maternity Scheme
  • Discounted motor & home insurance
  • Discounted health Insurance
  • Discounts employee rates for Weddings, Restaurants, Spa and Golf
  • Discounted Hotel room rates and friends and family rates
  • Rewards & Recognition Schemes
  • Christmas Savings Scheme
  • Bike to work scheme
  • Free car parking
  • Active Employee Social Club
  • Competitive salary and incentives provided


For further details or to apply for these roles please contact:



The People & Culture Department on 049 9525027 or via email: people@slieverussell.ie

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