Ireland Job Openings
Shaws Department Stores
Store Manager - Dun Laoghaire
FULL TIME
November 4, 2024
Established over 150 years ago, Shaws has become a trusted, much loved brand and one of Ireland's leading department store retailers. An Irish family-owned business to this day, we enjoy a rich heritage that is steeped in tradition. Our goal is to provide quality products, unmatched service and expert knowledge for all our customers nationwide.
Job Purpose:
Reporting to the Head of Retail, the successful candidate will be responsible for the day to day operation of a busy modern department store.
Key Responsibilities:
- To champion the company's Vision, Mission and Values.
- To manage all areas of the store operation.
- To achieve the highest levels of Customer Service and to ensure that store standards, at all times, reflect the Shaws' brand.
- To provide feedback to the Head of Retail regarding all day-to-day business.
- To drive sales to full potential.
- To highlight poor performing departments and to identify reasons for any declines in sales.
- To deal with and resolve customer queries and complaints in accordance with the company's customer service policy.
- To oversee the management of store rosters to ensure that costs are controlled and within budgets.
- To actively participate in weekly management meetings bringing forward all issues, ideas, feedback, etc.
- To devise training and development initiatives, including giving direction/guidance to supervisors and implementing staff training.
- To communicate effectively, both within the store and with head office personnel, to ensure a two-way flow of information and that all requests for information are followed through within set deadlines.
- To ensure the health, safety, and welfare of all persons (staff, customers, visitors, concessionaires, contractors, and members of the public) affected by the activities of the store.
- To ensure that all of the company's policies and procedures are implemented in-store.
Skills & Experience Required:
- Proven ability in managing a diverse retail offering within a fashion retail environment
- Excellent organisation skills required with the ability to lead and motivate a team
- Working knowledge of employment law, health & safety regulations and consumer law
If this sounds like your next career move then we would love to hear from you!
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