Please note that the below job description is a summary of expectations. The work throughout the term may vary based on schedule, company requirements and students´ needs. Further questions will be addressed in the interview.
STUDENT SERVICES & CP ASSISTANT DUTIES

• Conduct on-site orientation to ISA students upon arrival to inform them about all aspects of the program including housing, health and safety issues, academic considerations and local culture.
• Assist students with integration into the local culture, and provide students information and advice about opportunities for cultural enrichment.
• Organise and accompany students on ISA excursions, activities, guest lectures and social events. Weekend travel is required.
• Manage various logistical matters such as making hotel reservations, arranging tours and cultural visits, coordinating group transportation.
• Coordinate student housing and assist students with any issues that may arise related to their housing.
• Remain on-call after regular office hours for students

ADDITIONAL DUTIES

• Provide administrative assistance, i.e answering phones, attending to student inquiries and updating incident reports as and when required.
• Attend to any student emergency as and when required, some on-call hours may be required.
• Assist with student issues or emergencies that may arise, as needed

TRAVEL
This position is based in Galway Ireland. Travel to other locations and around Ireland may be required through work with organisations, students, and programs. Travel can include weekdays and weekends.
KEY QUALITIES
Previous experience in international education and enjoys working with college students, possesses strong leadership qualities, and is flexible to work independently. The position requires someone capable of working with students, employers, and local organizations in a highly confident, professional, and positive manner.

• Flexibility is a key trait within this role. You may be asked to work at different locations or assist in other areas to support the team and as the workload requires, hours may vary.
• Team mentality, autonomous worker
• Effective verbal and written communicator
• Take initiative, work efficiently and effectively under stress and adaptable to changing requirements of the job
• Self-motivated, quick-learner, detail-oriented, diplomatic, friendly, confident, articulate and able to work effectively with different types of people and across multiple cultures and in multiple environments.
• Critical and analytical thinking abilities, detailed and systems orientated
• Knowledgeable in Office 365, Customer Management/Student Tracking System, Survey Monkey, Google Drive, Schoology, Facebook, Microsoft Office OR Technology proficient and able to learn quickly
• Solutions oriented and an entrepreneur spirit; innovative, creative, and tenacious
• Organization skills and report creation are required

QUALIFICATIONS

• English language – Fluent
• Knowledge of Irish culture and business practices
• Applicants must be able to lawfully accept and retain employment in Ireland at the time of the offer of employment ( no visa assistance is provided ).
• Tourism, Sales, Business, HR, PR, International Education, Education experience/degree preferred.
• Experience living, working or studying in the United States or experience working with American students or businesses.
• Willing to work odd hours and weekends, as required.
• Experience working with students, particularly leading groups of students OR extensive experience in planning and organizing events, groups, and/or programmes.

Job Types: Full-time
Schedule:
· 8 hour shift,10am-6pm
· Monday to Friday
· Weekend availability (FLEXITIME)
Job Type: Full-time,
Salary: €26.000.00-€28.000.00 per year
Benefits:
Remote Work
Per diem on days worked away from site
Transportation and attendance to Activities paid by company
· Application question(s):
While this job is mostly remote , and there is a Galway office that we use 2 times a week, you will still be expected to perform in person activities with students, professors, and clients in person close to Galway city center. It is therefore essential that you can commute to the city or live close by.
Is this something that is feasible for you?
Work Location: Remote
Expected start date: 01/01/2025
Job Type: Full-time
Pay: €26,000.00-€28,000.00 per year
Benefits:

• Wellness program
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Language:

• English (required)

Work authorisation:

• Ireland (required)

Willingness to travel:

• 50% (preferred)

Work Location: In person
Reference ID: Student Services
Expected start date: 01/01/2025