• 5+ years of direct experience with customs and trade compliance in EMEA Region
• 3+ years of direct experience handling imports and/or exports Customs clearance operations and escalations in EMEA Region
• 1+ years of experience leveraging technology to drive process improvements

Amazon is looking for talented and driven Trade Compliance Manager to support our business on a broad range of import and export compliance matters. You will interact with Development, Datacentre Engineering, AWS Services, Operations, Procurement, Supply Chain, Legal, Tax, and other internal businesses and external stakeholders to drive trade compliance initiative. This position will report to the EMEA Regional Trade Compliance Manager within the Global Trade and Product Compliance (GPTC) organization for AWS.

Amazon is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, analytics, deep Machine learning, robotics, and enterprise applications, to help organizations move faster, lower IT costs, and scale. This is a dynamic business within Amazon.com, and one of the world’s fastest growing and evolving companies, with a team of exceptionally talented, bright and driven people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the services are imported/exported in a compliant manner across the multiple countries where Amazon operates and will expand.

Key job responsibilities

• Willingness to learn and own core trade compliance processes and analytical rhythms to align with subsidiary and key programs’ objectives.
• Establish and manage positive business relations with key stakeholders and business teams.
• Manage daily tasks related to providing import/export compliance guidance in EMEA markets to support AWS trade activities, including conducting research, updating status reports, engaging with 3rd-party service providers/vendors, and coordinating team deliverables.
• Assist with technology, hardware, and software trade classification, including: Harmonized Tariff Schedule (HTS), Schedule B, and Export Control Classification Number (ECCN)
• Interface with internal and external functional partners to identify and rectify any information/process gaps
• Develop, document, and maintain operational processes and procedures
• Build communications and training plans to ensure all internal and external partners are aware and aligned to trade compliance processes
• Monitor import/export regulatory or procedural changes that could impact planning for import or related requirements in the EMEA region, and clearly communicate those guidelines to stakeholders during the export/import planning process
• Generate and contribute to performance requirements, timelines, and metrics for all related activities
• Proactively identify and drive process improvement initiatives
• Build and maintain a strict adherence to reporting and assessments
• Engage in Country Launch Due diligence gathering informing key stakeholders of requirements to a specific country/region.

About the team
Inclusive Team Culture
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

• Proficiency in additional language(s) other than English a plus
• Prior government/regulatory agency experience a plus
• Regulatory legal or technical experience a plus
• Master’s Degree is a plus, but not required
• Customs Brokerage License a plus, but not required
• Experience using data driven process improvement tools and metrics

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.