Key Responsibilities:

• Oversee daily maintenance operations, ensuring all equipment, guest rooms, public areas, and facilities are maintained to the highest standards.
• Ensure that electrical, plumbing, HVAC, and other mechanical systems function effectively.
• Develop and implement preventive maintenance programs to reduce downtime and extend the life of the hotel’s assets.
• Manage emergency repairs quickly and efficiently, minimizing disruption to guests and operations.
• Maintain the hotel’s appearance by coordinating repairs such as painting, carpentry, and other aesthetic improvements.

• Supervise, train, and support on-site maintenance staff, including technicians, contractors, and external service providers.
• Conduct regular performance reviews, training sessions, and safety briefings.
• Provide guidance and troubleshooting support for complex technical issues

• Oversee the maintenance department’s budget, manage costs, and ensure resources are used efficiently.
• Coordinate with the finance department to manage purchasing, inventory, and contract negotiations with external vendors.
• Maintain accurate records of all maintenance activities, equipment, and work orders, ensuring transparency and accountability.
• Prepare maintenance and repair cost reports for upper management.
• Ensure safety standards are met, providing staff with proper training in the use of tools, equipment, and safety protocols

• Maintain accurate records of maintenance activities, repairs, expenses, and equipment histories for each property.
• Provide monthly and quarterly reports to senior management, outlining maintenance activities, expenses, and future needs.
• Track and report on key metrics related to maintenance performance, equipment downtime, and maintenance team productivity.

• Ensure compliance with local, state, and federal health and safety regulations, including fire safety, sanitation, and building codes.
• Coordinate inspections with local authorities and ensure all certifications and licenses are up to date.
• Maintain up-to-date knowledge of environmental regulations and implement energy-saving initiatives where appropriate.

• Work closely with the housekeeping, front desk, and food & beverage departments to ensure timely and effective service.
• Respond to maintenance requests from guests or hotel staff in a prompt and professional manner.
• Coordinate projects with outside contractors, ensuring that work is completed to the hotel’s standards.

• Develop and manage contingency plans for any maintenance-related emergencies, such as power outages, equipment failures, or natural disasters.
• Ensure that the maintenance team is trained to respond effectively to emergencies, maintaining guest safety at all times.

Qualifications & Experience

• Education: Bachelor’s degree or diploma in Engineering, Facilities Management, or a related field preferred.
• Experience: Minimum of 10 years of maintenance experience in the hospitality industry, with at least 5 years in a multi-property or regional management role.
• Technical Expertise: Extensive knowledge of HVAC, plumbing, electrical, and mechanical systems. Familiarity with building codes, safety regulations, and energy-saving practices.
• Communication: Strong communication and interpersonal skills, with the ability to collaborate across multiple departments.
• Problem-Solving: Demonstrated problem-solving and troubleshooting skills, with the ability to manage complex repair and maintenance issues efficiently.
• Certifications: Relevant certifications in electrical, plumbing, HVAC, or facilities management are preferred.

Skills & Competencies

• Attention to Detail: Ability to oversee multiple projects simultaneously while ensuring all work is completed to the highest standard.
• Time Management: Excellent organizational skills to manage time-sensitive repairs and preventive maintenance effectively.
• Cost Management: Ability to manage budgets and expenses, optimize resources, and maintain cost-effective operations.
• Customer Service: Strong guest service orientation, with the ability to address and resolve guest concerns related to maintenance quickly and professionally.
• Safety & Compliance: Commitment to maintaining a safe and compliant work environment for both guests and employees.

Working Conditions

• Schedule: Full-time, with flexibility to work weekends, holidays, and evenings as needed to ensure 24/7 coverage for hotel operations.
• Physical Requirements: Ability to lift heavy objects, operate machinery, and work in various weather conditions, both indoors and outdoors.
• Location: Aethos Milan, Aethos Saragano, Aethos Sardinia and Aethos Monterosa. Preferably based in Milan.