The Essence of the Role:

• Guest Welcomer: Have you ever experienced the joy of making someone feel truly welcome? Get ready to experience that satisfaction every day. As our Front Office Agent, you'll be the ambassador of our hotel's hospitality, greeting guests with a warm smile and a friendly demeanor, and ensuring that their first impression of our establishment is a positive and memorable one.
• Check-In Champion: Are you ready to be the master of efficiency and organization at our front desk? From processing check-ins and check-outs to assisting with room assignments and reservations, you'll be the linchpin that ensures our guests' arrival and departure experiences are smooth and hassle-free.
• Information Guru: Do you thrive on providing helpful information and assistance to others? Then you'll feel right at home in our front office, where you'll be the go-to resource for guests seeking information about our hotel amenities, local attractions, and dining options, ensuring that every guest has everything they need for a comfortable and enjoyable stay.
• Problem-Solving Pro: Ready to tackle any challenge that comes your way with grace and professionalism? With your quick thinking and resourcefulness, you'll handle guest inquiries and requests with ease, ensuring that any issues are resolved promptly and to the guest's satisfaction.

Your qualifications to join the adventure:

• A passion for hospitality that shines through in everything you do.
• Excellent interpersonal skills, with the ability to engage guests and make them feel welcome and valued.
• Strong organizational skills, allowing you to multitask and prioritize effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, allowing you to convey information clearly and effectively to guests and colleagues.
• An unwavering dedication to providing exceptional service, with a commitment to going above and beyond to ensure that every guest's needs are met and exceeded.
• Oh, and did we mention a sense of professionalism? Because in our front office, professionalism is not just a requirement—it's a way of life.
• Italian and english is a must
• Preferably based in Milan Area (accomodation is not provided)

What We Offer:

• Step into one of the most captivating locations in Milan, where inspiration and ingenuity converge.
• Join a dynamic team of like-minded individuals where collaboration fosters success and growth.
• Chart your journey across Italy and beyond with expansion plans that promise exciting opportunities on the horizon. These include new openings in Sardinia this Summer, with a second Zaia restaurant, Monterosa, Umbria, Mallorca, Madrid, and Lisbon.