Italy Job Openings
Belmond Management
Front Desk Agent Season 2025 - Splendido, a Belmond Hotel
Portofino
October 9, 2024
Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.
Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.
For the next season, we are looking for a Front Desk Agent for the next season (spring/summer 2025) to join our Front Desk team.
The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity. He/she is passionate about service and willing to grow professionally.
He/She will Report to the Front Office Manager.
Main duties & responsibilities:
Other requirements:
Belmond and you:
Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.
For the next season, we are looking for a Front Desk Agent for the next season (spring/summer 2025) to join our Front Desk team.
The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity. He/she is passionate about service and willing to grow professionally.
He/She will Report to the Front Office Manager.
Main duties & responsibilities:
- Fulfill operations of the Front Desk, according to the company policies and procedures, maintaining high standards at all times;
- Maintain professional relationship with Guests and Colleagues;
- Anticipate Guests’ needs and handle Guests’ complaints;
- Responsible for cash accounting (payment of guest bills).
- At least 2 years of experience in the same role in luxury hotels
- Ability to handle stressful situations and remain calm under pressure
- Fluent in Italian and English. A third Language is required
- High standards of service
- Knowledge of Microsoft Office package
- Good communication skills
Other requirements:
- Effective and punctual written and verbal communication in order to update relevant colleagues and department.
- He/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop him/herself.
- He/she should be accurate and precise in all duties and checks carried out. He/she demonstrates a sense of urgency and take ownership of one’s tasks and responsibilities.
- He/she deals with multiple tasks and alters behaviour/priorities as changes occur and remains calm in pressurised situations.
Belmond and you:
- We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Front Desk Agent
- Start date: April 2025 to End date: November 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
- Salary as by CCNL + increase based on seniorirty and skill level (superminimo), separate payslip for 13°,14° and TFR
- Welfare incentive based on quality goals
- Accomodation in our staff house including breakfast
- Bus ticket as benefit for the contract period; staff cantine
- Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages
- Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
- Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
- Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.
Location:
Italy, Portofino
Department:
Front Office & Guest Relations
Experience:
Entry level
New Job Alerts
HITACHI ENERGY ITALY S.P.A.
Senior Open Source Analyst
Monselice
FULL TIME
November 27, 2024
View Job DescriptionLITTLE ITALY BARBERSHOP
Barbiere | Parrucchiere | Lady Barber
Roma
FULL TIME
November 27, 2024
View Job DescriptionLooking for similar job?
Marriott International, Inc
Front Office Agent - Sheraton Milan Malpensa
Ferno
FULL TIME
October 10, 2024
View Job Description
Marriott International, Inc
Front Office Shift Leader Notturno
Roma
FULL TIME
October 9, 2024
View Job Description
Marriott International, Inc
Front Office Agent-Sheraton Diana Majestic Milan
FULL TIME
October 9, 2024
View Job DescriptionBelmond Management
Front Office Manager - Splendido, a Belmond Hotel
Portofino
FULL TIME
October 11, 2024
View Job DescriptionSee What’s New: Belmond Management Job Opportunities
Belmond Management
Chef de rang, Caruso a Belmond Hotel
Ravello
FULL TIME
November 26, 2024
View Job DescriptionBelmond Management
COMMIS DE RANG | Castello di Casole, A Belmond Hotel, Tuscany
November 26, 2024
View Job DescriptionBelmond Management
Chef de Rang, Castello di Casole, A Belmond Hotel, Tuscany
November 26, 2024
View Job DescriptionBelmond Management
Host/Hostess, Caruso a Belmond Hotel
Ravello
FULL TIME
November 25, 2024
View Job DescriptionBelmond Management
Commis de rang, Caruso a Belmond Hotel
Ravello
FULL TIME
November 25, 2024
View Job DescriptionNew Job Alerts
HITACHI ENERGY ITALY S.P.A.
Senior Open Source Analyst
Monselice
FULL TIME
November 27, 2024
View Job DescriptionLITTLE ITALY BARBERSHOP
Barbiere | Parrucchiere | Lady Barber
Roma
FULL TIME
November 27, 2024
View Job Description