About us

BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

Join our team and start your career journey with us as Cluster Italy MICE Sales Coordinator (d/f/m)!

What we offer

• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events

Your Main Duties

• Evaluation and analysis of rates, sending the complete offer to the client, follow up in collaboration with Revenue and Reservation
• Preventive reverification and supervision of all confirmed services
• Organizing and conducting Site Inspections
• Sending contracts to clients
• Preparation of service orders for each confirmed event to share with the relevant departments clearly indicating all details for the realization of the event
• Confrontation with the F&B Manager regarding the request for F&B services at the bidding stage, if they do not match the defined standard
• Managing the event in the company system
• Notify the hotel’s F&B department of the event confirmation well in advance depending on the size of the group
• Welcoming the client upon arrival at the hotel with presence and support throughout the event, if necessary
• Verification of deposit payments and event balances
• Final check at close of event of final numbers before emmission of invoice and/or related commission invoice in case of presence of a brokerage agency

Your Profile

• BE YOURSELF - Be authentic and yourself
• Hospitality studies or Bachelor’s degree in Business Management, Hospitality Management, Sales or related areas
• Ability to work independently
• Proactive
• Capability of working with internal and external teams and partners
• Experience in coordinating large-scale events
• Familiarity with Sales software, in particular to create operational function sheets
• Excellent knowledge of English and Italian languages
• Ability to work under strict deadlines
• Microsoft Office literate

We look forward to receiving your online application as Cluster Italy MICE Sales Coordinator (d/f/m).

Your Contact Person

Federica Finotti
HR Assistant
Leonardo Milan City Center
Via Messina 10
20154 Milano