Coordinator, PCM

• Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements.
• Act as a link between customer and the various departments involved in the spare parts delivery process.
• Ensure highest level of quality and response time for quotes and orders.
• Ensure quality of spare parts sales documents.
• Ensure correct customer master data and handling instructions are used when processing quotations and orders.
• Actively follow up quotes with customers before they expire providing feedback to sales teams.
• Actively follow-up the order book.
• Maintain strong relationships with the customers, understand their needs and provide the right solutions.
• Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
• Follow up with supply chain of parts deliveries according to agreed process.

• Diploma or Bachelor degree (technical or commercial);
• Fluency in English;
• SAP knowledge and Supply Chain understanding will be considered as a plus, but it is not a prerequisite.