Italy Job Openings
Hexcel Corporation
Customer Service Assistant F/M
Saronno
FULL TIME
August 8, 2024
The person is responsible for providing administrative customer service and supports interfacing with Customer services to handle a variety of pre/post commercial back office activities. Your main goal is to assist in the implementation of the new ERP system (Microsoft D365).
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He/she will support the new ERP system implementation (Microsoft D365).
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The individual oversees accurate order processing after the Customer Service PO Review.
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The individual will support the Customer Service department with Credit, Debit processing and recording of goods receipt and with Receivables related tasks.
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He/she works with the Customer Service team in the Quotation process.
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He/she inputs accurate information into MS excel spreadsheets and/or system, and uploads into sharepoint as required.
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He/she maintains departmental file systems so that information can be retrieved quickly and efficiently.
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The individual participates to departmental assignments to maximize department efficiency.
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He/she handles mailing of administrative paperwork; she/he answers telephone and handles inquiries.
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She/he communicates effectively in a clear and concise manner with Customer Service and sales staff.
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The individual supports routine office administration tasks.
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You have completed a University Degree or High School Diploma with a first similar experience.
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Good knowledge of main Microsoft Office applications, particularly MS Excel; some experience/knowledge of Microsoft Dynamics Axapta would be a plus.
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Must be an effective communicator with people at all levels of the business.
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Must be driven, enthusiastic, autonomous and self-motivated.
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Fluent English both verbally and in writing.
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