Job Description: Windows LAB Device Management Specialist
Role Overview:
We are seeking a highly skilled professional to manage, maintain, and operate Windows LAB devices, ensuring they meet organizational needs and drive workplace system improvements. The ideal candidate will have over 5 years of experience and a proven ability to troubleshoot, support, and enhance LAB environments.
Key Responsibilities:
1. LAB Device Management:
- Oversee daily operations and maintenance of LAB devices.
- Ensure optimal performance and reliability of the LAB environment.
2. Troubleshooting and RCA:
- Investigate issues with LAB machines and perform root cause analysis (RCA) to resolve technical challenges.
3. Project Participation:
- Act as a Subject Matter Expert (SME) in LAB device-related projects.
- Provide technical support and actively contribute to testing activities.
4. Technical Expertise and Consultation:
- Offer expert-level technical advice and support for LAB device operations and improvements.
5. Documentation:
- Create and update knowledge base articles (KBs), working instructions, and operational documentation for LAB devices.
6. Testing and Implementation:
- Participate in device testing and assist in production implementations within the LAB.
Qualifications and Experience:
- Minimum of 5 years of experience in managing and maintaining Windows LAB devices.
- Strong troubleshooting skills and the ability to conduct in-depth root cause analysis.
- Experience contributing to system improvement projects as a technical expert.
- Proficiency in creating technical documentation and operational guidelines.
- Familiarity with testing and production deployment processes in LAB environments.
Location: Milan / Italy
Employment Type: Full-time / Contract
Job Types: Full-time, Contract
Contract length: 12 months
Pay: €2,100.00 - €3,500.00 per month
Ability to commute/relocate:

• 20123 Milano, LO: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• LAB Device Management:: 5 years (Required)

Language:

• English (Required)

Location:

• 20123 Milano, LO (Preferred)

Application Deadline: 26/11/2024
Expected Start Date: 29/11/2024